Mark Morgello

Crest Volvo Cars responded

We sincerely value your positive feedback about the excellent service you received this week. We're pleased to hear that the water strip replacement successfully resolved the issue you were experiencing. Your satisfaction with our work means everything to us at Crest Volvo Cars. We appreciate you taking the time to share your experience and look forward to continuing to provide you with the quality service you deserve.

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our quick turnaround time means a great deal to us, and we truly value customers like you who take the time to share their thoughts. At Crest Volvo Cars, we work hard to provide exceptional service and responsiveness to all our customers. Thank you for choosing us and for recognizing our team's dedication to addressing your needs promptly.

Crest Volvo Cars responded

We are utterly delighted to hear that your experience with our team continues to meet your expectations. Your loyalty means everything to us, and we truly value the trust you place in us. It's wonderful to know that you enjoyed the complimentary car wash service - we believe those thoughtful touches make a difference in our customers' overall experience. Thank you for taking the time to share your kind words about working with our team. We look forward to continuing to provide you with exceptional service.

Crest Volvo Cars responded

We greatly appreciate your positive feedback about the excellent customer service you experienced throughout your entire visit. It means so much to us at Crest Volvo Cars to know that our team provided outstanding care from the moment you arrived until you left with your vehicle. Your recognition of our commitment to quality service motivates us to continue delivering the exceptional experience every customer deserves. Thank you for choosing us and for taking the time to share your wonderful experience.

Crest Volvo Cars responded

We are happy to hear about your positive experience with our team. Your kind words about our staff being professional, attentive and courteous truly mean a lot to us. It's wonderful to know that Daniel Carlos and Mark Morgello provided you with exceptional care during your visit. We take pride in having team members who go above and beyond to ensure our customers feel valued and well taken care of. Thank you for taking the time to share your experience.

Crest Volvo Cars responded

We are ecstatic to hear about your positive experience with the Zaktek service! It's wonderful to know that your vehicle looked fantastic both inside and outside after the protective treatment. Your satisfaction with the results means everything to us at Crest Volvo Cars. We take pride in providing quality services that leave our customers feeling super happy with their investment. Thank you for choosing us for your vehicle protection needs and for sharing your experience with others.

Crest Volvo Cars responded

Thank you for sharing your positive experience with us. We are delighted to hear that you had such a smooth visit from start to finish. It sounds like our check-in and check-out process worked seamlessly for you, and we're pleased that you received consistent communication throughout your service. Your satisfaction means everything to us, and feedback like yours helps us know we're on the right track in providing the quality care our customers deserve.

Crest Volvo Cars responded

We appreciate your perspective on your recent service experience. We are glad to hear that your appointment was handled quickly and that our communication throughout the process met your expectations. We understand your frustration regarding the cleanliness of your vehicle upon return. This feedback helps us recognize where our service standards may have fallen short of your expectations. We take vehicle inspection and cleanliness seriously, and your comments will help us improve our processes. To discuss this matter further, please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can address your concerns directly.