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Mark Morgello
Mark Morgello at Crest Volvo Cars
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Mark Morgello

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
7 Reviews

I am a long ways away from my home, Boston, Ma. Love going to car shows with my convertible Pontiac Trans Am. I have a very large family.

Dealership Experience

2 mos

Industry Experience

34 yrs, 10 mos

Languages Spoken

English English

5.0

7 Reviews

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7 Reviews of Mark Morgello

May 04, 2025

Dealership Rating
Employee Rating

Good reliable service. Mark understood the needs and provided the service at the best possible manner. Much Appreciated . More

by Nair
Service Communication
Recommend Dealer
Yes
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May 06, 2025

Crest Volvo Cars responded

Thank you for your kind review! We're so glad to hear that Mark took great care of you and provided service that met your needs in the best possible way. We truly appreciate your feedback and look forward to serving you again in the future!

May 04, 2025

Dealership Rating
Employee Rating

We called and knew what we wanted and were immediately taken care of. This was our first Volvo purchase ad we are extremely happy so far with the vehicle and overall experience. More

by Mdrrallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2025

Crest Volvo Cars responded

Thank you for your feedback! We're so glad to hear that your first Volvo purchase was such a positive experience. We're happy you're enjoying your new vehicle and appreciate you choosing us for your purchase!

May 04, 2025

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Employee Rating

I cannot believe the service went really great. Jordan did great job communicating etc. Yes, I will continue my business with this dealer. More

by MUDUMBAIGOPAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Lyn Ford, Keith Wiedmann, Ally Gallagher, Jordan Farmer, Bryan Bingham, Bryce Williams

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May 06, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're so happy to hear that Jordan provided excellent communication and that your service went smoothly. We truly appreciate your continued trust in us, and we look forward to assisting you with your future automotive needs. Thank you for choosing us!

May 03, 2025

Dealership Rating
Employee Rating

I have worked with Crest Volvo many times, and they always take problems very seriously. This time, Mark picked up the service, and Ally worked with me. She was very friendly and serviced the car profe More

by GGAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

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May 06, 2025

Crest Volvo Cars responded

Thank you for your continued trust! We're so glad to hear that Mark and Ally provided you with excellent service. It's wonderful to know that Ally was both friendly and professional while addressing your car’s needs. We appreciate your loyalty and look forward to assisting you again in the future!

May 02, 2025

Dealership Rating
Employee Rating

The experience is exceptional! True white glove treatment. We felt valued and cared for. Everyone involved made us feel welcomed and appreciated. Thank you 🙏 Crest! More

by Randall Nixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2025

Crest Volvo Cars responded

Thank you so much for your kind words! We're thrilled to hear that you felt valued and cared for during your experience with us. Providing exceptional service and making our customers feel welcome is our top priority, and we're so glad to know we were able to do that for you. We truly appreciate your feedback and look forward to assisting you again in the future!

April 22, 2025

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Employee Rating

Always quick, simple, and easy. Great staff all around, from service to sales. Everyone is helpful and kind. More

by Madoku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Lyn Ford, Keith Wiedmann, Ally Gallagher, Jordan Farmer, Gage Rucker, Bryan Bingham, Bryce Williams

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Apr 23, 2025

Crest Volvo Cars responded

Thank you for the wonderful review! We're so glad to hear that your experience was quick, simple, and easy. It's great to know that our team, from service to sales, provided helpful and kind assistance. We truly appreciate your feedback!

April 19, 2025

Dealership Rating
Employee Rating

It was a great experience getting some detailing work done at Crest. Mark was very friendly and went over the work items patiently. He kept me informed on the progress of the work and ensured that work w More

by TexanIndian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Locke Reynolds, Max Caplin, Lyn Ford

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Apr 22, 2025

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're so glad to hear that your detailing experiencea was a great one. Mark will be thrilled to know that his friendly approach, clear communication, and attention to detail made such a positive impression. We truly appreciate your trust in us and are happy the results exceeded your expectations. We look forward to welcoming you back again soon!

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