Mark Higgs
Porsche Certified Sales Brand Ambassador
Porsche Atlanta Perimeter
4006 Carver Drive
Atlanta, GA 30360
5 Reviews
Write a Review5 Reviews of Mark Higgs
May 21, 2024
Excellent customer experience. I was in the dealership during the service of my 2006 Porsche 911 Cabriolet and was looking at some of the new Porsche's in the showroom. A salesman, I was in the dealership during the service of my 2006 Porsche 911 Cabriolet and was looking at some of the new Porsche's in the showroom. A salesman, Mark Higgs, asked me if he could answer any questions that I might have. I asked about lead times on ordering a 2024 Porsche 718 Boxster and he provided me with some details on the process and the timing. He told me that I should complete a build on-line with the specific configuration and options and provide him with the Porsche ID for the build and he could check any availability. I assumed that there would not be an available vehicle that met my needs without ordering. Well, I was wrong - Mark was able to quickly locate a 718 Boxster S fully equipped with all the options I was looking for. I took a test drive the next day and was given a trade-in value for current vehicle, I quickly decided to move forward on the purchase. Mark was very easy to work on all the purchase details and Roman Williams, Finance Manger, was very efficient in handling all the paperwork. Also Jeremy Shipp, Product Specialist, answered all my questions about all the new car features and functions. An overall excellent experience from start to finish. More
Other Employees Tagged: Roman Williams , Jeremy Shipp
April 24, 2024
The dealership is great. Mark Higgs is awesome and has always been incredibly helpful and respectful. On the other hand, Sergey is not my favorite service advisor. The la Mark Higgs is awesome and has always been incredibly helpful and respectful. On the other hand, Sergey is not my favorite service advisor. The last 2 times I’ve come in for service he’s spoken pretty disrespectfully to me. Every time I’d ask a question, instead of answering the question he would say something along the lines of “well this is the Porsche way”. I actually asked him last time i was there getting 2 tires changed due to defects in the tire if he could give me a quote on replacing the other two as well. He told me that he wasnt going to do it that day because he was busy and I was lucky to be squeezed into the schedule that day. I was pretty shocked after that visit. I’d actually like to change my service advisor to Steven Hennessy. He was incredibly helpful to me whenever I tried to get a hold of Sergey on 3 separate occasions without success. Steven made me feel taken care of which I really appreciate. More
Other Employees Tagged: Sergey Marinin, Stephen Hennessy
November 14, 2023
I had the pleasure of purchasing a vehicle from Mark Higgs at Porsche Atlanta Perimeter. He exemplified professionalism and expertise. I appreciated his patience with understanding my preferences and Higgs at Porsche Atlanta Perimeter. He exemplified professionalism and expertise. I appreciated his patience with understanding my preferences and concerns. His valuable insight helped me make an informed decision. Most recently, his invitation to the Porsche Dealership Event was amazing. The event highlighted Porsche's innovated culture and luxury. Mark's invitation showed how commendable his customer service is. Happy Customer, S. Cade More
October 02, 2023
The process was very easy, and Mark Higgs and the entire Porsche team were very helpful. We came with the intention of buying a car that day and we drove away with one a few hours later. Mission accomplishe Porsche team were very helpful. We came with the intention of buying a car that day and we drove away with one a few hours later. Mission accomplished! More
Other Employees Tagged: Sean Plummer, Andrew LaBelle