1,995 Reviews
Write a Review1995 Reviews of Maria Lizardi
May 01, 2019
Great customer service! Susan was great in answering all my questions, if she did not know, she found out. Maria is the best for service!! Love my new car! Susan was great in answering all my questions, if she did not know, she found out. Maria is the best for service!! Love my new car! More
Other Employees Tagged: Humbert Cazaubon, Doug Gibson, Susan Tighe
April 30, 2019
New tires The young lady who took care of me Maria was just terrific she made the experience pleasant and as painless as possible! They were kind enough to len The young lady who took care of me Maria was just terrific she made the experience pleasant and as painless as possible! They were kind enough to lend me a loaner car for a few hours and sent me a text as soon as the car was done. I would recommend the service department without reservation More
April 29, 2019
Service appointment. Maria was Great as usual! Didn't have to wait very long and always a pleasure to have service work done there. Will highly recommend. Maria was Great as usual! Didn't have to wait very long and always a pleasure to have service work done there. Will highly recommend. More
April 28, 2019
Above and beyond BMW of Sarasota towed my vehicle, had Uber pick me up and gave me a loaner car while my car was being repaired. Good people to do business with at rep BMW of Sarasota towed my vehicle, had Uber pick me up and gave me a loaner car while my car was being repaired. Good people to do business with at repair time. Maria was a wonderful advisor. More
April 27, 2019
Prompt courteous service Maria is the best service representative I have dealt with, in 45 years of dealership representatives. She does what she says in a prompt courteous m Maria is the best service representative I have dealt with, in 45 years of dealership representatives. She does what she says in a prompt courteous manner. More
April 27, 2019
Annual Service BMW of Sarasota has an excellent and professional Service Department. Maria Lizardi ,my service advisor, is very courteous and professional. She alwa BMW of Sarasota has an excellent and professional Service Department. Maria Lizardi ,my service advisor, is very courteous and professional. She always has my car ready on time and it is always fixed. I have a 2018 BMW now, but I previously had a 2011 BMW which occasionally needed more that the usual maintenance. Maria would make sure that the problem was fixed the first time in the BMW shop. I will continue to bring my BMW X5 to BMW of Sarasota for service. More
Other Employees Tagged: Eddie Cintron
April 22, 2019
Over and beyond exceptional car buying experience I ordered a car several months ago. My Salesman kept be informed and involved during the entire building of the car including when changes could be m I ordered a car several months ago. My Salesman kept be informed and involved during the entire building of the car including when changes could be made and when choices would be locked. He kept me informed about the car arriving at the port and when it arrived at the dealership. More
Other Employees Tagged: Tammy Saylor, Derek Thomas , Tatiana Bourey, Humbert Cazaubon, Doug Gibson, Jack Hojnacki, Fernando Santori, Chris Spellman, Kyle Tabar
April 21, 2019
The Complete Experience Took care of routine maintenance and an intermittent blue tooth problem. Went the extra mile to ensure I was satisfied with the technical issues. Sp Took care of routine maintenance and an intermittent blue tooth problem. Went the extra mile to ensure I was satisfied with the technical issues. Spent extra time cleaning the car to get rid of bug marks on the front. One of the best waiting areas around with comfortable seats and lots to eat and drink. Would have been helpful if they had warned me that what they were calling a radio software update actually updated all systems and left me to research how to program features back the way I wanted them. More
Other Employees Tagged: Mia Reich
April 21, 2019
Great Experience! Easy to get to, on time service exactly as promised, and great people to work with. I’ll be back! Best experience from a Florida dealership. Easy to get to, on time service exactly as promised, and great people to work with. I’ll be back! Best experience from a Florida dealership. More
April 20, 2019
Coolant light comes on after getting it serviced!!! Chose to go the BMW to get an oil change and flush coolant system. After spending 2 hours at the service center, drove home to find the coolant light Chose to go the BMW to get an oil change and flush coolant system. After spending 2 hours at the service center, drove home to find the coolant light was coming on at certain times. After spending another 2 hours the following day driving to BMW and deal with this issue, I was told that it just needed a top off!!! ... yes but it cost me another 2 hours Technician should have ensured the car ran for a few minutes and top off the first time I was there. This is BMW after all A simple oil and coolant change costed me $330 and about 5 hours. More

