Marcellis Smith
Marcellis Smith at Honda of the Avenues

Marcellis Smith

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
111 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

4 yrs, 11 mos

4.8

111 Reviews

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111 Reviews of Marcellis Smith

July 06, 2025

Dealership Rating
Employee Rating

Marcellis was great. Service was great. The shuttle took us home and came and got us when the repairs were completed. Shuttle was great yoo. More

by TXWALDRP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 07, 2025

Honda of the Avenues responded

Thank you for the great review! We’re happy to hear Marcellis and our service team took good care of you, and that the shuttle made things even easier. We appreciate you choosing us!

July 06, 2025

Dealership Rating
Employee Rating

I have visited here twice and Marcellis has been an absolute pelasure to work with having my car fixed. Any question I ask about my car being a new owner, he can answer exactly in a way I can understan More

by LINDSEYADAIR77
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Jul 07, 2025

Honda of the Avenues responded

Thank you for the kind words! We’re so glad Marcellis made your visits a great experience. He takes pride in helping customers feel confident and informed, and we’ll be sure to share your praise with him!

July 02, 2025

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Amazing job . They are really good on getting all the help you need. Also they shoe me step by step what they are doing. More

by casanova.wilfredo
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2025

Honda of the Avenues responded

Thank you! We're glad our team could help and walk you through everything. We appreciate your kind words!

June 04, 2025

Dealership Rating
Employee Rating

Marcellis provided me with excellent customer service. I ask for him when I need to bring in my car. More

by Fischerarchitect
Service Price Transparency
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Recommend Dealer
Yes

May 27, 2025

Dealership Rating
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Very professional, friendly and helpful. Great customer service is hard to come by these days, so it's good to know that it still exist. More

by G
Service Price Transparency
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Recommend Dealer
Yes

May 23, 2025

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Never had an issue with Honda at the Avenues. Always excellent service. Service team is excellent More

by Dave904
Service Price Transparency
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Recommend Dealer
Yes

May 10, 2025

Dealership Rating
Employee Rating

It was easy and quick the process of getting serviced with Eric and Honda Avenues More

by jonjonsevilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

May 10, 2025

Honda of the Avenues responded

We appreciate your business and we are happy to hear that Eric had your vehicle serviced quickly.

May 06, 2025

Dealership Rating
Employee Rating

Marcellus is very friendly, understand the needs, and very easy to work with. Would go back. More

by wandl88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Honda of the Avenues responded

Thank you for your business and we are happy to hear that Marcellis is able to provide you with a 5-Star experience.

April 18, 2025

Dealership Rating
Employee Rating

I have worked with Mr Marcellus Smith a number of times. He has always been very professional and helpful. More

by leon.king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Honda of the Avenues responded

We appreciate your business and are very happy to hear that Marcellis has been able to make your service experiences enjoyable.

April 16, 2025

Dealership Rating
Employee Rating

Marcellus was quick, efficient and funny. I did have a problem with the pricing and he was able to correct the error with no problem, will be scheduling with him again More

by hakimah.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oral McDonald, Darius Simon

Apr 19, 2025

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Marcellis was able to resolve the pricing issue while providing quick and efficient service.

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