Mandy Still
Mandy Still at Jim Norton Toyota Tulsa
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Mandy Still

Parts Counter

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Mandy Still

May 10, 2024

Dealership Rating
Employee Rating

Professional handling is always a plus, thanks guys. My experience 10 years ago was not even close to how I was treated now. More

by rs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Jim Norton Toyota Tulsa responded

Thank you for your kind words about your experience with us at Jim Norton Toyota. We are thrilled to hear that we were able to provide you with such an excellent level of service. It's great to know that we have earned your business and we look forward to continuing to serve you in the future. Thank you again for choosing Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

April 01, 2024

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Employee Rating

Quick appts, dependable service and Asst Service Mgr Jeff Lee was knowledgeable, good communicator and very nice. More

by SHERRY.BEREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Ward , Jeff Lee

Apr 02, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback, Sherry! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jeff was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

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Employee Rating

They got me in and out of the door in a quick turn around time. More

by daphdc21
Service Time
Recommend Dealer
Yes

Other Employees Tagged: David Holmes, Joey Ryan

Mar 29, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

March 27, 2024

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Employee Rating

Always a great experience at Jim Norton Toyota Tulsa! Nowhere else I'd want to go for sales or service. More

by MR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly McMurphy, Isaias Arias, Jeff Cantrell , Adrien Anderson

Mar 28, 2024

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

March 26, 2024

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Employee Rating

The salesman were both great and very professional they were not pushy at they were great. More

by ROJO.GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 22, 2024

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Employee Rating

Been a customer for several years. They always listen to what I need, and work hard to help ! More

by GUITAR.DOCTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 14, 2024

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Service time was as promised. Always a clean facility and a helpful staff. Quality experience. More

by JBTULSAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeb Freter

Mar 14, 2024

Jim Norton Toyota Tulsa responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

January 24, 2024

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Employee Rating

Parts department repeatedly gave the wrong battery part numbers. I had to leave, go home, and research the Toyota part numbers myself, and inform Jeff the very nice service tech so he could relay the corre More

by CH
Recommend Dealer
No
Jan 24, 2024

Jim Norton Toyota Tulsa responded

I understand you called our Parts Manager back this morning to discuss these concerns, we again appreciate you sharing these concerns so we can ensure additional training occurs as needed. Thankfully this is not indicative of our typical customer experience and we hope you give us the opportunity to serve you again in the future. Sincerely, Courtney, Jim Norton Auto Group

January 17, 2024

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Employee Rating

Isaias is a great, knowledgeable salesman. I'll be back to buy from y'all again. This makes my 3rd car. Thanks again! More

by Frankietrail75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Craddock, Isaias Arias , Audie A.

Jan 22, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

January 24, 2020

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Employee Rating

Grant “Kiwi” went above and beyond any salesman we have EVER had the experience to work with. We will tell everyone we know about him and our experience at Jim Norton Toyota. This is our second Sequoia Tha More

by Bschnepple
Recommend Dealer
Yes

Other Employees Tagged: Grant "KIWI" Aumua, Joshua Bisson, Carrie Calkins, Brett Fry, James Martin

Jan 26, 2020

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Kiwi went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

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