Maggie Sewell | Page 14

Used car purchase The staff was awesome! I found a car on line and the on line rep Maggie was very responsive. I had to travel from out of state and they were great to The staff was awesome! I found a car on line and the on line rep Maggie was very responsive. I had to travel from out of state and they were great to work with me and willing to take a deposit to hold the car for a week until I could make the trip. When we arrived they had the car cleaned and were ready for us! Jesse, the sales rep was on top of everything and great to work with. The entire process was seamless, from working on pricing, trade in, and financing. I love my car and the 6 hour drive to purchase was absolutely worth it and I would do it again! Thank you everyone at Racine Honda, you have a great team! More

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Got what I wanted for a fair price The customer service was great, they were understanding about my needs also. They worked with me on the price and even gave me a good deal on my old B The customer service was great, they were understanding about my needs also. They worked with me on the price and even gave me a good deal on my old Buick for trade in. Very easy to work with. Thank you Maggie, Jesse, and Craig! More

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Great teamwork Everyone that my wife and I worked with did an outstanding job. We are so happy that we leased our new CRV from Racine Honda. Everyone that my wife and I worked with did an outstanding job. We are so happy that we leased our new CRV from Racine Honda. More

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Installed leather seating way beyond my Installed leather seating. Beautiful. Job well done. They went beyond expectations. Kept my car for wfree RN while I was im vacation. Washed it f Installed leather seating. Beautiful. Job well done. They went beyond expectations. Kept my car for wfree RN while I was im vacation. Washed it for us too More

by haf82 Verified Customer Verified Customer

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New Honda CRV purchase For me car buying is not fun. I would recommend this dealership for how efficient and responsive they are. Some, but not a ton of “back and forth” whe For me car buying is not fun. I would recommend this dealership for how efficient and responsive they are. Some, but not a ton of “back and forth” when negotiating. They moved on the paperwork part of it very fast, had everything ready to go when I arrived. Also responsive when I had a follow up question. More

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Best car buying experience ever Ryan, Craig and Olivia were wonderful. All were professional, helpful and caring. Ryan was very funny. All three put me at ease and exceeded my expect Ryan, Craig and Olivia were wonderful. All were professional, helpful and caring. Ryan was very funny. All three put me at ease and exceeded my expectations! More

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From Carfax to Racine Honda We were looking for another used vehicle. Searched Carfax, and located one at Racine Honda. Despite a bit of a scoot to reach them, I emailed, and i We were looking for another used vehicle. Searched Carfax, and located one at Racine Honda. Despite a bit of a scoot to reach them, I emailed, and i was quickly contacted by Maggie who joyfully set the appointment with Jesse A., as well as promptly emailed me back and forth to answer any questions I had. Jesse was very pleasant, and helpful, and made the process enjoyable. Craig was able to find an aggreeable final price, and Olivia quickly completed the transaction. Final kudos to Mitch who prepared the car, and we gone. More

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Outstanding Customer Service Over the years I have dealt with some good and some poor dealerships. This is one of the great dealerships in the area. First, they had the Toyota Sie Over the years I have dealt with some good and some poor dealerships. This is one of the great dealerships in the area. First, they had the Toyota Sienna I found on their web page available for a test drive. Many dealerships post a picture of a great deal but that all there is, a picture. Not at Racine Honda, they had the vehicle and sent an email letting me know it was still available. The 2016 Sienna was in immaculate shape. Inside and out, this van was very clean. The engine compartment looked like it just rolled off the assembly line. This tells me the service department is on top of their game. Eduardo was my sales person. He listened to what I needed and had the van ready for a test drive within minutes of arriving. He did not use high pressure sales techniques, he just answered my questions and let me drive. Eduardo was personable, professional and efficient. Next, I had a 2013 Ford F150 that I traded in. I was given a very fair deal on my trade in. The manager took into consideration the maintenance and improvements I had done to the truck. I found the manager to be very professional. Olivia walked me through the financial paperwork and was pleasant and efficient. It was by far the best experience I had with the financial side of a vehicle sale! Finally, the entire experience took less than 3 hours. Everyone at Racine Honda works as a team. They care about their customers and will bend over backwards to get what you need. Well done Racine Honda! More

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Great experience All of the staff we met were very friendly and helpful. Did not feel pressured and everything went smoothly. Best car buying experience so far. All of the staff we met were very friendly and helpful. Did not feel pressured and everything went smoothly. Best car buying experience so far. More

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Good deal if you’re willing to wait a bit. Went in the buyout my lease. Ended up getting a new lease for less on a newer model. Nice folks at Racine Honda. Eduardo was my sales guy and did a ni Went in the buyout my lease. Ended up getting a new lease for less on a newer model. Nice folks at Racine Honda. Eduardo was my sales guy and did a nice job seeing as he’s pretty new to Honda. It did take longer than the average car buying experience, which is 4 hours. It took me 5.5 from walking in to driving out. They are under new management and there are some hiccups as a result. We’ve bought from this dealership before and regularly use their service dept because they are reliable and reasonable in their prices. Shout out to Dogan Gregory for getting the finance portion done in super speed. Thanks again guys! More

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