Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
354 Reviews

Dealership Experience

18 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

Languages Spoken

English English

5.0

354 Reviews

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354 Reviews of Lyn Ford

August 10, 2025

Dealership Rating
Employee Rating

Great job. They even called after we left something in our loaner car. So appreciate More

by jason.shubert
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

August 09, 2025

Dealership Rating
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Crest is the only place I will take my Volvo. Lyn Ford is my preferred service manager. More

by Mrs Francis
Service Price Transparency
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Recommend Dealer
Yes

August 07, 2025

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Crest Volvo Cars are superb as is the entire dealership team. In addition, Lynn Ford representing the service team as been fantastic. I am on my third Volvo from Crest and Lynn's service capabilities hav More

by Jim
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2025

Crest Volvo Cars responded

Thank you for your review, Jim. We are thrilled to hear about your wonderful experience with our team and vehicles. It means so much to know that you have chosen us for your third Volvo and that you find our cars to be exceptional. Your kind words about Lynn Ford and the service team truly warm our hearts. We understand how important excellent service capabilities, clear communication, and technical expertise are to our customers, and we are delighted that Lynn has consistently delivered on all these fronts. Your loyalty and trust in Crest Volvo Cars over the years is deeply appreciated, and we look forward to continuing to provide you with the outstanding service you deserve.

August 05, 2025

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Lynn and the manager on duty made the experience wonderful. I would not work with Jasmine again, but Lynn and the manager made the experience fantastic (per usual). Will continue to go back for al More

by ADRIENNECLARK35
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jasmin Umanzor , Don't recall manager on duty but would give him 5 stars

Aug 06, 2025

Crest Volvo Cars responded

We are glad to hear about your wonderful experience with our service team. It means so much to know that Lynn and our manager provided you with the fantastic service you have come to expect from us. Your loyalty to Crest Volvo Cars for all your Volvo service needs is truly valued, and we appreciate you taking the time to share your positive feedback. We look forward to continuing to serve you with the same level of excellence you deserve.

August 05, 2025

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Always going above and beyond to make sure that I am well taken care of, Crest is the best. More

by SAMHILOU
Service Price Transparency
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Recommend Dealer
Yes
Aug 06, 2025

Crest Volvo Cars responded

Thank you for your review! We are utterly delighted to hear that our team consistently exceeds your expectations and ensures you receive exceptional care. Your recognition of our commitment to going the extra mile means everything to us at Crest Volvo Cars. We truly appreciate your loyalty and trust in our service.

August 04, 2025

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The process was very easy to arrange and get our vehicle done and back timely. More

by gre1978
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Recommend Dealer
Yes
Aug 05, 2025

Crest Volvo Cars responded

We are absolutely thrilled to hear that scheduling your service appointment and getting your vehicle serviced was such a smooth experience. It means everything to us when customers find our process straightforward and convenient. We truly appreciate you taking the time to share your positive experience, as it helps us know we're meeting our commitment to providing efficient and reliable service. Thank you for choosing Crest Volvo Cars, and we look forward to serving you again in the future.

August 01, 2025

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Lynn was wonderful and very helpful. Updated me and was quick to return my phone calls. Very friendly More

by hannahefarris
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Recommend Dealer
Yes
Aug 04, 2025

Crest Volvo Cars responded

Your positive experience with Lyn means everything to us. We are thrilled to hear that you found the service wonderful and helpful throughout your visit. It sounds like you received excellent communication with prompt phone call responses, which is exactly what we strive to provide every customer. The friendly approach you experienced reflects our commitment to making each interaction as pleasant as possible. Thank you for taking the time to share your feedback about your experience.

August 01, 2025

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Great service as usual. They were quite busy but my car was ready quickly, as promised. More

by RADMOM73
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Recommend Dealer
Yes
Aug 04, 2025

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our service team. It's wonderful to know that despite our busy schedule, we were able to have your vehicle completed in the timeframe we promised. Your recognition of our consistent service quality means a great deal to us at Crest Volvo Cars. We appreciate your continued trust in our team and look forward to serving you again.

July 31, 2025

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Lynn Ford explains the problem well and makes the customer to understand. He is very helpful to get the things done in timely manner. More

by VISHWA GANGULA
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer

Jul 31, 2025

Crest Volvo Cars responded

Thank you for the wonderful feedback! We are so glad to hear that Lynn provided you with such a positive experience. We pride ourselves on clear communication and timely service, and we will be sure to share your comments with him and our entire team.

July 29, 2025

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First class service from Lyn and the team. Felt reassured the Volvo will be safe for my daughter and her new driving experience. More

by SCOTT.MARTIN22
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Recommend Dealer
Yes
Jul 29, 2025

Crest Volvo Cars responded

We are elated to hear about your wonderful experience with our team. It's heartwarming to know that you felt confident about your daughter's safety as she begins her driving journey. Providing that peace of mind for families is exactly what we strive for at Crest Volvo Cars. We're delighted that our first-class service made such a positive impression, and we appreciate you taking the time to share your experience with us.

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