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Luis Valdez
Luis Valdez at Jim Ellis Chevrolet of Atlanta

Luis Valdez | Page 6

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.3
288 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.3

288 Reviews

Write a Review

288 Reviews of Luis Valdez

December 03, 2023

Dealership Rating
Employee Rating

The service was done in a timely manner Mike Fair provided excellent service by communicating every step to me. More

by Ogyedu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fair

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Dec 03, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

November 29, 2023

Dealership Rating
Employee Rating

I am convinced that I was fraudulently charged for repairs on my truck. I am very disappointed in Jim Ellis More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 04, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry that you didn't have a completely satisfying experience, John. Would you mind reaching out to us directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact Ralph Sorrentino, General Manager at rsorrentino@jimellis.com

November 20, 2023

Dealership Rating
Employee Rating

I like the way you guys let me see the video call underneath the car More

by stonehouzeceo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Loan Pham , Retanza Grier, David Theriault

Report | Print
Nov 20, 2023

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

November 06, 2023

Dealership Rating
Employee Rating

No gas pump for 2 months and a half? My Chevrolet 4500 RV stuck there all this time, my food rotten, etc.. More

by Marcelo Félix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Loan Pham

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Nov 09, 2023

Jim Ellis Chevrolet of Atlanta responded

Marcelo, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

October 30, 2023

Dealership Rating
Employee Rating

Great guy all the time! ! Every time I bring my fleet vehicles he is fast! More

by NELSONA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 30, 2023

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

October 27, 2023

Dealership Rating
Employee Rating

Very professional center thank you to everyone there. Very clean also bathroom was clean thanks More

by Kimerly Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Loan Pham , Retanza Grier, David Theriault

Report | Print
Oct 29, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 20, 2023

Dealership Rating
Employee Rating

Great experience. I loved the recorded inspection video, I think it's a great idea to establish transparency. Thanks a lot! More

by I. Bagayoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Loan Pham , Retanza Grier, David Theriault

Report | Print
Oct 22, 2023

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

October 18, 2023

Dealership Rating
Employee Rating

I love Jim Ellis they do things in a timely fashion & the customer service is great More

by DANTE5571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Retanza Grier

Report | Print
Oct 18, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

September 18, 2023

Dealership Rating
Employee Rating

Easily accessible from I285- peachtree road Spacious, clean with people who seek to assist and meet you automotive needs - for me the problems were all GMC related More

by BILLHALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franchely Reyes, Loan Pham

Report | Print
Sep 19, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback. We appreciate your business and hope you will give us another opportunity to serve you! Expect the Best! Service Manager Mr. David Theriault

September 08, 2023

Dealership Rating
Employee Rating

Thank you for the fast efficient completion in of work on our vehicle. Definitely like the fact of getting a video of the issue. Thank you again. More

by Benito.Samson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 11, 2023

Jim Ellis Chevrolet of Atlanta responded

Samson, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

Sep 11, 2023

Jim Ellis Chevrolet of Atlanta responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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