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Luis Rivera
Refer Me
242 Reviews
Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
27 yrs, 8 mos
Specialties & Trainings
Se habla Español
242 Reviews
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242 Reviews of Luis Rivera
August 31, 2016
A simple phone call I called in to ask a couple of questions about my warranty on my vehicle. I own a 2012 Chevy cruze. Mr Louis answered my call. He sounded very enthusi I called in to ask a couple of questions about my warranty on my vehicle. I own a 2012 Chevy cruze. Mr Louis answered my call. He sounded very enthusiastic on the phone and proceeded to answer a simple question about my powertrain warranty. He sounded very knowledgeable and answered my question about a coolant leak. I will be making an appointment and ask for him to help. Good job Ray Chevrolet for having very helpful people. More
by maribel
Helpful 
August 24, 2016
Service So far my experience has been wonderful. No matter what the problem or whatever questions I have or concerns, I call Louie. It's like magic, no worrie So far my experience has been wonderful. No matter what the problem or whatever questions I have or concerns, I call Louie. It's like magic, no worries, no concerns, and problems solved! Best customer serivice I've had anywhere. Top quality! I recommend seeing Luis Rivera for any service needs, he will get the job done! More
by Alyssa Lenzini
August 14, 2016
My little car Came to ray chevrolet just look for a liytle car for cheap that will last me a long time. I was welcomed by Keith at the door and from start to finish Came to ray chevrolet just look for a liytle car for cheap that will last me a long time. I was welcomed by Keith at the door and from start to finish he made sure that it was easy i would recommend him to anyone who is looking for a car. More
by Little car
Other Employees Tagged: Keith Ragusa
June 19, 2016
Two purchases in one day Thank you so much for giving me the deals that we received. Your customer service is the best that I've ever had to deal with. May I commend you guys Thank you so much for giving me the deals that we received. Your customer service is the best that I've ever had to deal with. May I commend you guys in a great dealer experience. I'll be back for future car purchases. More
by Cne1
Other Employees Tagged: George Gigovski , Keith Ragusa, Tony Ruiz
June 14, 2016
Pain-free, super professional salesman and dealership! I am very happy with my Equinox and appreciate all the fine service Justin Peete provided to me and my wife last Saturday. The staff treated us like f I am very happy with my Equinox and appreciate all the fine service Justin Peete provided to me and my wife last Saturday. The staff treated us like family. We loved it...great experience. It's no wonder Ray Chevy has such excellent reviews. I look forward to stopping in and seeing everyone at Ray Chevy as my car receives its maintenance and any other reasons to stop by. I am very happy so far and impressed with Ray Chevy in Fox Lake!!! Keep up the great work. Bill and Linda Boltz More
by H2Pplayer1
Other Employees Tagged: Jason Cappert, Justin Peete, Carrie Rizzo, I think his name is Dan from Chicago????...........Nice guy.
May 10, 2016
I really love my new equinox My dad is a custemer of this dealer for many years, we really like the attention it gives us Hugo, he responded to each of our questions, his is a ver My dad is a custemer of this dealer for many years, we really like the attention it gives us Hugo, he responded to each of our questions, his is a very nice guy. More
by Erika solano
Other Employees Tagged: Hugo Ayala , Brian Abercrombie, Steve Eckhardt, Tony Ruiz
May 06, 2016
Great My experience was great Ray Jr. knew what I wanted and needed and made it happen!!! Between him (Ray Jr.) and Louie Rivera It was the best experience My experience was great Ray Jr. knew what I wanted and needed and made it happen!!! Between him (Ray Jr.) and Louie Rivera It was the best experience a girl buying her first car could have!!! Thank you to them both! If your're in the hunt for a car and want the best service see these two guys!!! More
by Alyssa Lenzini
Other Employees Tagged: Ray Scarpelli III
April 26, 2016
Above and Beyond Ray Scarpelli III did a fabulous job putting together my deal so I could walk out of the dealership with a brand new car. I was upside down with my t Ray Scarpelli III did a fabulous job putting together my deal so I could walk out of the dealership with a brand new car. I was upside down with my trade in and my credit was far from perfect. However, at the end of the day he and his sales team were able to put together a deal and I drove home last night in a brand new 2016 Chevy Trax. He went above and beyond the call of duty. More
by adambtaxguy
Other Employees Tagged: Carrie Rizzo, Ray Scarpelli III
March 23, 2016
Great experience with Sean Runions and staff at Ray's Sean helped me get an suv that suited all my needs right away. I wanted a different color but was pleasantly surprised with the one he brought up to Sean helped me get an suv that suited all my needs right away. I wanted a different color but was pleasantly surprised with the one he brought up to show me. He tried to make me happy with all the patience of a saint. After we agreed on the car, Carrie helped us through the package details. She is great and knows her job inside and out!! The rest of the team members couldn't have been nicer. Closing the loan was actually not pain full. Thank you!! Love, love it. More
by luvsuv
Other Employees Tagged: Brian Farrar , Carrie Rizzo
March 07, 2016
Awesome Service Dept. I found myself with a dead truck at the gas station adjacent to Ray's in Fox Lake tonight. Immediately I called Ray's (I've bought at least 5 vehicle I found myself with a dead truck at the gas station adjacent to Ray's in Fox Lake tonight. Immediately I called Ray's (I've bought at least 5 vehicles from Ray) looking for Brian. He was gone but Luis in service immediately helped me arrange a jump and I drove it immediately to the Service Dept. It turned out to be a dead battery, thankfully I was close to home - and by that I mean close to Ray's. There service department is beyond awesome, that's one of the reasons we keep buying vehicles from Ray's. The porter was awesome and the mechanic couldn't have been nicer. They have my back not only for the purchase, but to service the vehicle too. Thanks Luis for helping me out, I appreciate your kindness and super service. More
by WendyPink
Other Employees Tagged: Brian Abercrombie, Porter, Mechanic
Dealership Inventory (344 Vehicles)
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