Luis Montalvo

This dealership is very tentative with their customer. They work hard to get it right. Thank you for your patience, service, and time. I would like to send a special Thank you to Mabel, Luis, and Jose. T They work hard to get it right. Thank you for your patience, service, and time. I would like to send a special Thank you to Mabel, Luis, and Jose. Teamwork make the dream work. More

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Jacob was very good throughout the process which covered about a week. First dealing with my son by phone and online concerning hammering out most of the pricing for the particular car that we wanted. The about a week. First dealing with my son by phone and online concerning hammering out most of the pricing for the particular car that we wanted. Then dealing with me by phone and online working through the next steps in the process. Finally, spending about two hours in person yesterday with my wife and me working through the final aspects of the sale, giving us a "tour" of how the car works, and helping us sync/pair our phones and keys to the electronics in the car. We would recommend him and the dealership to others. Not clear if there will be place on this form, but we also would like to give a shout-out to Damir. Really knows his stuff, and he made the "electronic paperwork" easy. More

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The experience at Volvo Silver Spring was professional and straightforward. Jabob Burns and the staff got us in the vehicle we wanted quickly and effectively. and straightforward. Jabob Burns and the staff got us in the vehicle we wanted quickly and effectively. More

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Rich Richardson and Erin Monnig made our experience easy and enjoyable. Not pushy, very knowledgeable, and worked with us to get the car we wanted at the price we were comfortable with. I'd recommend this d and enjoyable. Not pushy, very knowledgeable, and worked with us to get the car we wanted at the price we were comfortable with. I'd recommend this dealership to anyone. More

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I very much appreciate the outstanding sales service provided by Peter for my recent purchase and trade. He clearly is an expert on Volvos, and most adeptly and patiently guided the transaction. Whil provided by Peter for my recent purchase and trade. He clearly is an expert on Volvos, and most adeptly and patiently guided the transaction. While the process was quick, he kept me informed and handled all questions and issues to my satisfaction until it was complete. Luis also helped imeasureably to reach a conclusion that met my needs. This is my 4th Volvo and 2nd purchased from this dealership, which continues to provide outstanding service -- on purchase and ongoing service. I was pleased to work with Damir on the paperwork. He was very clear, expert, and friendly, so the process was quick and easy. More

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Really enjoyed the car buying process. Didn’t feel rushed, felt guided through the process as well as a first time buyer. Test drove multiple cars and spoke over different options that wou Didn’t feel rushed, felt guided through the process as well as a first time buyer. Test drove multiple cars and spoke over different options that would best suit me. Would recommended :) More

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Peter was great and very knowledgeable of the product he sells. Staff was great and very friendly. 2nd car I bought there and will continue to go back. sells. Staff was great and very friendly. 2nd car I bought there and will continue to go back. More

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Justin's proactive approach in bringing a critical matter to the attention of upper management played a key role in resolving a situation. His commitment to customer satisfaction is evident in every action to the attention of upper management played a key role in resolving a situation. His commitment to customer satisfaction is evident in every action he takes, always making sure that his clients’ needs are met with urgency and care. Justin’s ability to identify problems early, paired with his strong communication skills, make him an invaluable member of the Silver Spring Volvo team. His dedication not only contributes to the smooth running of operations but also strengthens their reputation for outstanding customer service. Also, to Noah, Thank you so much! I absolutely love my new Volvo! Your quick response and helpful assistance made all the difference. I really appreciated how promptly you helped me transition to my new car. It was a smooth and seamless process. It’s clear that you’ve built an excellent team at Silver Spring Volvo. I’m incredibly grateful for the top-notch service and care I received. Thanks again for everything! More

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Mabel made the process of purchasing my 2022 XC60 Recharge an absolute pleasure. She was incredibly knowledgeable, patient, and professional, answering all my questions and making sure I felt confide Recharge an absolute pleasure. She was incredibly knowledgeable, patient, and professional, answering all my questions and making sure I felt confident in my decision. I highly recommend working with her if you’re in the market for a new car! More

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Upon arriving to the dealership I was greeted by Jacob with open arms. From the beginning of our conversation he was 1000 honest and kept in line with what I wanted and needed. Every request was adhered t with open arms. From the beginning of our conversation he was 1000 honest and kept in line with what I wanted and needed. Every request was adhered to and I felt like I was speaking with friends that I lost contact with. I totally recommend everyone who buys a vehicle to come here. More

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