Jacob Burns

Jacob was easy to work with and trustworthy in the back and forth inventory part of the cycle, respecting my preference for text communication. Once my decision was made he processed the transaction effici and forth inventory part of the cycle, respecting my preference for text communication. Once my decision was made he processed the transaction efficiently despite a few bumps in the road with insurance and wait times as I had to step out for work calls. Shout out too to Calvin for doing what was needed on pricing to make the deal happen. More

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Jacob is a great sales consultant. He always comes through with what he says he’s gonna do and takes very good care of his customer. I always have a great experience with Jacob and the He always comes through with what he says he’s gonna do and takes very good care of his customer. I always have a great experience with Jacob and the Volvo team. More

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Thank you Jacob! Great buying experience with low stress. Jacob was patient, honest and made me feel comfortable during the whole process. Great buying experience with low stress. Jacob was patient, honest and made me feel comfortable during the whole process. More

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Thank you, Jacob! Jacob's patience, willingness to answer questions, and wealth of information about the vehicle helped me to ultimately feel confident about my purcha Jacob's patience, willingness to answer questions, and wealth of information about the vehicle helped me to ultimately feel confident about my purchase. More

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This is my second purchase from Volvo Silver Spring. Working with Jacob, Damir and Luis was excellent. I will able to reach top notch service and discounts I didn’t even know existed nor that would be a Working with Jacob, Damir and Luis was excellent. I will able to reach top notch service and discounts I didn’t even know existed nor that would be applicable to my purchase. I appreciate their service and “above and beyond” mentality. Thanks Guys!!! More

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Jacob came recommended by a family member. He was nice, knowledgeable, and helpful when I worked with him to lease an EX 90. He also took extra steps to help me get any and all discounts avail He was nice, knowledgeable, and helpful when I worked with him to lease an EX 90. He also took extra steps to help me get any and all discounts available. I highly recommend him! More

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Jacob was so nice and patient with me with getting into a new lease. I highly recommend him! new lease. I highly recommend him! More

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Jacob was very patient with me with deciding whether or not I wanted to lease the Volvo XC40. We had been going back and forth for a couple of months because of my busy work schedule. He was patient, but not I wanted to lease the Volvo XC40. We had been going back and forth for a couple of months because of my busy work schedule. He was patient, but at the same time persistent. Which I actually appreciated because it helped me to make the decision to at least test drive the XC40. Jacob was awesome! He was proactive in asking me the right questions which answered most the questions I already had. This resulted in me having a very quick and smooth process. Best experience I’ve had purchasing a car. More

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I have had two great experiences with Jacob and Volvo Cars of Silver Spring. Jacob sold me my first Volvo S60 (2019) several years ago and was great at walking me through the process and with getting my Cars of Silver Spring. Jacob sold me my first Volvo S60 (2019) several years ago and was great at walking me through the process and with getting my car connected and set up with all my preferences and showing me how everything worked. My second experience came recently when I leased my 2026 Volvo XC60 Ultra with Jacob. Jacob and the dealer worked very quickly and efficiently to get me out of a car (not a Volvo) I had leased and was not happy with and made everything work within my budget. So thankful to be back in a Volvo! More

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From start to finish, Jacob and the Volvo team delivered an exceptional car-buying experience. Jacob patiently walked me through every step, even helping connect my mobile phone and explaining each feature an exceptional car-buying experience. Jacob patiently walked me through every step, even helping connect my mobile phone and explaining each feature and button. I couldn’t speak more highly of my experience at Volvo of Silver Spring! More

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