Justin Menzies

Jacob was easy to work with and trustworthy in the back and forth inventory part of the cycle, respecting my preference for text communication. Once my decision was made he processed the transaction effici and forth inventory part of the cycle, respecting my preference for text communication. Once my decision was made he processed the transaction efficiently despite a few bumps in the road with insurance and wait times as I had to step out for work calls. Shout out too to Calvin for doing what was needed on pricing to make the deal happen. More

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Everyone at Volvo was so helpful! Hector made my experience of a first time car buyer very smooth and easy! I appreciate all the kind services I was provided! Hector made my experience of a first time car buyer very smooth and easy! I appreciate all the kind services I was provided! More

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They are knowledgeable and trustworthy . I have had a great experience with them both in service department and sales. I have had a great experience with them both in service department and sales. More

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Justin and his service manager are the real deal here. They pulled in their veteran Volvo mechanic in to solve a novel electrical issue and he untangled the problem. We are glad to drive past other dealer They pulled in their veteran Volvo mechanic in to solve a novel electrical issue and he untangled the problem. We are glad to drive past other dealerships knowing that Silver Spring goes the extra mile on our behalf. More

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Easy to work with, great experience. Super friendly sales people and management. Second time happy buyer. Super friendly sales people and management. Second time happy buyer. More

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Professional dealership with knowledgeable staff. Good inventory and helpful staff. Would definitely recommend to friends and family. Good inventory and helpful staff. Would definitely recommend to friends and family. More

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Recently, my husband and I had the most incredible experience at Volvo Cars Silver Springs. Something extraordinary happed that I have never experienced before when purchasing a vehicle. Yes; we lef experience at Volvo Cars Silver Springs. Something extraordinary happed that I have never experienced before when purchasing a vehicle. Yes; we left with a fabulous car, but also with something so much more: FRIENDS, maybe even Family. Our amazing salesperson, Mabel Matos greeted us for our test drive appointment and stayed with us throughout the process, never allowing me to feel uncomfortable or intimidated. She never pushed, she LISTENED. She did more than just inform, she SHARED That in itself, it truly exceptional and was a leading reason why we came home with a vehicle with a new vehicle. Mabel’s attention to detail, her consideration, her professionalism and her genuine authenticity made the hour and a half drive to the dealership worth every mile. If first impressions are lasting, Volvo Cars of Silver Springs will also remain a cherished experience for me because of Mabel! Others of the exception Silver Springs staff include Mr. Calvin Woody who showed great respect and deference to us when appraising my car for trade-in and took real time to get to know us as people, not just customers! (Tigger would be proud!!) And the man who put bow on the whole package, Mr. Damir Sabolcec. Many financial representatives are only about the sale, and I can absolutely respect that. But Damir is also about People, and THAT, I can respect more! Every single person that we encountered was warm, personable and professional (even Iris, the receptionist!). They saw us as people and allowed us to see the people in them. They listened. They heard. They shared. Everything they advertised is what they showed us. The staff at this dealership are supportive pillars – they have ALL been doing this a long time and I would happily drive another hour and a half for this experience again. THIS is who I want to do business with. This is the dealership and team who YOU want to do business with as well. More

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We really appreciated the honest, straightforward approach from Angel and his team. We’d identified the certified pre-owned vehicle we wanted and the price point and his team was able to work with us approach from Angel and his team. We’d identified the certified pre-owned vehicle we wanted and the price point and his team was able to work with us to reach that. Communication was efficient and professional. Angel had the car ready to go for our test drive, respected our limited time, and was great to work with. Thank you! More

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It's always a pleasant experience going to the Volvo dealership in Silver Spring. My service was fast and complete and all of the issues were addressed and resolved. Justin Menzies kept me updated dealership in Silver Spring. My service was fast and complete and all of the issues were addressed and resolved. Justin Menzies kept me updated on the services my 2017 Volvo required. I must add that Justin is a valuable asset to the service department team in Silver Spring. Because of the service department I have convinced my wife that we need to purchase a second Volvo just for the great service we have been experiencing so far. Volvo of Silver Spring Maryland please keep up the great work. More

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Great attention from Mr. Jose Espejos. Very professional and helpful guidance. I had some concerns about the car maintenance and got all explanations needed. Mr. Jacob Burns Jose Espejos. Very professional and helpful guidance. I had some concerns about the car maintenance and got all explanations needed. Mr. Jacob Burns was attentive as well. More

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