Luis Lua
Luis Lua at Wilsonville Toyota
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Luis Lua

Senior Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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4.8
83 Reviews

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.8

83 Reviews

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83 Reviews of Luis Lua

May 04, 2024

Dealership Rating
Employee Rating

From the moment I walked in, knew I was in the right place. Christy and Luis took great care of me, I came in with expectations and left with what I wanted and more this is truly no bull!! I will be a c More

by apriljbenjamin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christy Buttice

May 01, 2024

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Employee Rating

This is my second purchase with Luis, will strongly recommend and I’m sure I’ll be back for another. Keep up the great work! More

by Cmbautista01
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2024

Wilsonville Toyota responded

Hello! We're thrilled to hear about your positive experience with Luis. Thank you for your kind words and recommendation. We can't wait to have you back for your next purchase. If you need anything in the meantime, feel free to reach out. We appreciate your support!

May 01, 2024

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We came in just to get an idea of our tacoma's trade value but Luis showed us some great options and found us a awesome F-150 for our growing family! More

by enrique
Recommend Dealer
Yes
May 02, 2024

Wilsonville Toyota responded

Enrique, thank you so much for sharing your positive experience with us! We're thrilled to hear that Luis was able to help you find the perfect F-150 for your growing family. If you ever need anything else, don't hesitate to reach out. We appreciate your support!

April 27, 2024

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Luis was great! He answered all of our questions and got us into a great bz4x! Second car I’ve gotten through him he’s always our first choice at Wilsonville Toyota! More

by shalissxd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sharesly Larios

May 02, 2024

Wilsonville Toyota responded

Hello! Thank you so much for sharing your experience with Luis at Wilsonville Toyota. We are thrilled to hear that he was able to provide you with excellent service once again. We appreciate your loyalty and look forward to serving you for many more car purchases in the future!

March 28, 2024

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Luis was great to work with. Very knowledgeable and communicative. My car buying experience really was NO BULL! More

by Rduran189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Wilsonville Toyota responded

Hello, thank you so much for your kind words! We're thrilled to hear that Luis provided you with a fantastic car buying experience. We pride ourselves on transparency and clear communication, so it's great to know that you found our process to be NO BULL! We appreciate your feedback.

March 18, 2024

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Muy amables con los clientes y se los recomiendo a todos me a llegaron a por lo que Andaba buscando More

by Miguel.Mata.1541
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Wilsonville Toyota responded

Hi Miguel, thank you so much for your kind words and recommendation! We are thrilled to hear that we were able to meet your expectations and provide you with what you were looking for. We truly appreciate your support and hope to see you again soon!

March 16, 2024

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My wife and I had visited many different dealerships, and their high-pressure methods sent us on our way only because we were undecided on what type of vehicle we wanted and were shopping in the hopes to fin More

by reynosohnrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Von Ruden

Mar 18, 2024

Wilsonville Toyota responded

Hello, thank you for sharing your experience at our dealership! We're thrilled to hear that Louie provided you with a stress-free and informative car shopping experience. It's wonderful to know that you were able to find the perfect Toyota 4Runner with his help. We hope to see you again soon!

February 04, 2024

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Employee Rating

Wilsonville Toyota isn't as awesome as they may come across. They will sell you a vehicle with numerous issues. And then when confronted with the issues regarding the vehicle they portray as if they a More

by Be aware
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 07, 2024

Wilsonville Toyota responded

Hello JJ, after speaking with out team we understand your frustration. After providing a loaner twice offering a free 3 month warranty, and replacing your transmission we were unable to detect any remaining issues with your vehicle after a thorough check. If you would like to further the conversation please contact Josh to go over what you are experiencing.

January 30, 2024

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Employee Rating

Our first car buying experience in over 10 years - my how it has changed . . for the better. No run around no haggling, we were listened to and, in the end, offered a vehicle that exactly suited our needs. T More

by lamca
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 05, 2024

Wilsonville Toyota responded

Hello, thank you so much for sharing your car buying experience with us! We're thrilled to hear that we were able to provide you with a smooth and hassle-free process. We understand that paperwork can be a bit time-consuming, but we're glad it didn't overshadow your overall satisfaction. Enjoy your new car!

January 04, 2024

Dealership Rating
Employee Rating

Good for the most part until the sale was over. I had to call a couple times to get my extra key fob and a scratch on the safe taken care of. He was hard to get some of after the sale was made. More

by Jacki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Jenista

Jan 09, 2024

Wilsonville Toyota responded

Hi Jacki, thank you for sharing your feedback. We apologize for any inconvenience you experienced after the sale. We appreciate your patience and have taken note of your concerns to improve our processes. If you have any further questions or need assistance, please don't hesitate to reach out.

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