Luis Frada | Page 44

Excellent customer service and satisfaction Luis and his staff were incredibly welcoming. They helped me find the vehicle I was looking for, with the precise features for my purposes. Luis was g Luis and his staff were incredibly welcoming. They helped me find the vehicle I was looking for, with the precise features for my purposes. Luis was genuine, honest, funny, and personable. He dedicated his services to helping me while I was there, but also checking up on me the following days and weeks. Although he is extremely busy day to day, he still finds the time to answer any questions or concerns, and to just simply check in. I highly recommend visiting Luis at Courtesy Ford Lincoln the next time you're searching for a vehicle. I promise you won't be disappointed! More

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Great experience I have had nothing but problems with a different ford dealership in London with our lease. Luis whom didn't know us was the only person that went abov I have had nothing but problems with a different ford dealership in London with our lease. Luis whom didn't know us was the only person that went above and beyond to help us in trying to get someone to take over our lease. Things that other people did in 1 month (paperwork) took him a weekend!!! We are soo greatful to have met someone like him and recommend him to everyone ! Hands down best guy to deal with :) More

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Great experience at Ford I was looking for a new vehicle. At the time I was shopping around. I wasn't sure about what I wanted as I just started looking. Luis was very friendl I was looking for a new vehicle. At the time I was shopping around. I wasn't sure about what I wanted as I just started looking. Luis was very friendly and knowledgeable and informative. I didn't feel pressured and he helped make my final decision with confidence. Thank you Luis. More

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Seemless and friendly! From the sale and test driving to the financial and final pickup the service and staff were exceptional! I have had horrible experiences with car deal From the sale and test driving to the financial and final pickup the service and staff were exceptional! I have had horrible experiences with car dealerships in the past but this team has got what it takes. Everyone is very very friendly and everyone will help wherever they can. Even the receptionists right from the initial call took great care and helped me with whatever I needed. More

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Your first choice, always.. I bought my very first car with Luis... I got my dream car (at the time) and all along, he made it all happen. Can't wait til this spring to come see I bought my very first car with Luis... I got my dream car (at the time) and all along, he made it all happen. Can't wait til this spring to come see Luis to get me my next car. Never pushy. Always puts you first. Not by choice but because he cares. More

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Luis Was Awesome I've purchased a lot of vehicles, but I was so impressed by the great job Luis did for us on our truck purchase. Luis was so easy to work with... know I've purchased a lot of vehicles, but I was so impressed by the great job Luis did for us on our truck purchase. Luis was so easy to work with... knowledgeable, well-informed, not pushy whatsoever, and he worked hard to get us the best trade-in value for our SUV. The best part was that his great service didn't end with the sale, as he was right there for us after the sale if we had questions or needed help. I would highly recommend Luis if you need help buying your next vehicle. More

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A welcoming experience Luis is a very critical part of the Courtesy Ford sales team. His commitment to a satisfied customer is very evident throughout the sales process. I f Luis is a very critical part of the Courtesy Ford sales team. His commitment to a satisfied customer is very evident throughout the sales process. I felt very comfortable in his office, where he took the time to look after my needs while working within a budget. I would highly recommend Luis Frada to any prospective buyers or individuals in the market for a new Ford. Not enough can be said about the team at Courtesy Ford Lincoln. George Anderson in Finance, gave me the options I needed within my price range, while Scott Lombardi in service provided the quality assurance needed before I drove my new vehicle off the lot. Complimentary food and drink were also provided throughout the week I purchased my vehicle, another bonus. I will definitely be buying my next vehicle from Courtesy Ford Lincoln. More

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Courtesy at its best Top Rated Sellers are recognized and rewarded as sellers who consistently deliver outstanding customer service. To be a Top Rated Seller, you must mee Top Rated Sellers are recognized and rewarded as sellers who consistently deliver outstanding customer service. To be a Top Rated Seller, you must meet certain sales and tracking requirements, as well as performance standards. That's why I been dealing with Luis Frada for years. He goes out of is way to get you the wheels of your choice. More

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KEEP GOING BACK Lui Frada has helped me for years and there's a reason I keep coming back the great atmosphere great people and the best pricing on Amazing trucks. Th Lui Frada has helped me for years and there's a reason I keep coming back the great atmosphere great people and the best pricing on Amazing trucks. There are ford dealers all over but not like this place Lui and his knowledge is what I need every time I come in to upgrade wouldn't go anywhere else Great Job and Keep up the Great work More

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Top notch customer service I have never walked into a dealership before and have been welcomed like I was at Courtesy. Lui was very patient and helpful finding us the perfect ve I have never walked into a dealership before and have been welcomed like I was at Courtesy. Lui was very patient and helpful finding us the perfect vehicle in our price range and with the amenities we were looking for. More

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