Luis Camacho

All the trade process took very little time to complete. Best dealership for Mazda cars Best dealership for Mazda cars More

by INTA251 Verified Customer Verified Customer

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Efficient, pleasant, nice waiting space, easy scheduling, good follow through, explained the Process and problem well good follow through, explained the Process and problem well More

by KJD0 Verified Customer Verified Customer

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This purchase of our first Mazda was unlike any auto buying experience I have ever had. From the first time we stepped on their lot to the final introduction to our new vehicle, the process was so smoot buying experience I have ever had. From the first time we stepped on their lot to the final introduction to our new vehicle, the process was so smooth and easy. My wife and I left feeling very pleased with the deal we got and the friendly customer care we received from everyone there. When they say we'll make it fast and easy for you, they were not kidding. We have only had the vehicle a little over 2 weeks now but, We would highly recommend Metro Mazda and they for sure will be our first place to check for any other needs we may have in the future. Thank you again Metro Mazda More

by pmelton1998 Verified Customer Verified Customer

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I am active duty military stationed out of state and found a car I wanted to buy through using TrueCar online that was for sale by this dealer. Luis was an absolute rockstar and had the car pulled up an found a car I wanted to buy through using TrueCar online that was for sale by this dealer. Luis was an absolute rockstar and had the car pulled up and ready for my parents to come and look at it for me and facilitated the deal flawlessly. There were a couple of unanswerable questions before we could close the deal that delayed it a day and they even drove it up to my parents house in McKinney for us to save them another trip down for it. I couldn't recommend this dealer enough. They're very honest, friendly, and customer service is clearly something they're passionate about here. Thanks for making this a great experience for me, we love the car! More

by jesslarue Verified Customer Verified Customer

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Fast and easy process with very little waiting around time. Nice people and very professional. time. Nice people and very professional. More

by jerry91 Verified Customer Verified Customer

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This dealership is new with a brand new staff. Everyone seems to go either way to make you feel comfortable and important. The service team is amazing. I would highly recommend them. Everyone seems to go either way to make you feel comfortable and important. The service team is amazing. I would highly recommend them. More

by CINDYTHOMPSON24 Verified Customer Verified Customer

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The new owner has made great strides in improving Mazda Mesquite. Luis is an awesome customer service rep/salesman. He's polite, respectful, patient, smart & professional. He explains/answers all questio Mesquite. Luis is an awesome customer service rep/salesman. He's polite, respectful, patient, smart & professional. He explains/answers all questions. He certainly has gone out of his way many times for me. He responds to texts/phone calls quickly. Mazda dealership better hang on to him! I feel welcome when I'm at the dealership. The service dept. people are respectful & hardworking. More

by kwdoll2 Verified Customer Verified Customer

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I am not happy with my Mazda CX 50. I bought the vehicle 2 weeks ago; the first week of having it (Mar 25, 2024), all the engine lights came on: brake override system malfunction, in-ve I bought the vehicle 2 weeks ago; the first week of having it (Mar 25, 2024), all the engine lights came on: brake override system malfunction, in-vehicle network malfunction, engine malfunction, keyless entry system malfunction, SAFETY AND SUPPORT SYSTEM PARTIALLY DISABLE. I had pictures and videos of all those signals. Hence, I brought it to the service department, but no time was available to handle my situation. Seems like all the engine lights came on (brakes system, AWD, everything off /disabled) are normal issues to you guys. Were you concerned about customer safety? I scheduled my service (2nd time), and brought the vehicle in; the tech checked and did not find anything and kept stating that because I had my dash cam plugged in, it caused an issue again. All engine lights came on again the second week of having my Mazda CX 50 (week of April 4th). So, I had to return the 3rd time with the same issues, plus all my windows could not roll up. I could not leave my car outside. So, I had to dro off the car there and got a loaner a day later. Nicole at the service department was really helpful that is for sure. My only concern is did the tech do their job over there? Because I kept hearing that my dashcam was part of the issue. I bought a CX 90 - a week after CX 50 with a dashcam plugged in and no issues. I went home and filed a complaint/ opened a case on Mazdausa.com because I could not stand for this. Someone contacted the service department at Metro Mazda Mesquite. After so many times, back and forth, they found out and told me it was not my dashcam issue. It was a rear supply unit that seemed to wiggle loose and disconnected. So, my question is, the tech should have checked everything carefully in the first place, shouldn't they? Or do they just want to check off the list and let the customer drive the vehicle that has already had an issue for two weeks? More

by Cindy Verified Customer Verified Customer

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They are amazing! One of the only dealers around that made me feel good about purchasing a new car and never took advantage of me and never required any dealer add ons One of the only dealers around that made me feel good about purchasing a new car and never took advantage of me and never required any dealer add ons. I will always consider doing business with them again. More

by dustinbassinger Verified Customer Verified Customer

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My overall experience with this dealership was great. Armando and Luis went above and beyond to make sure I was getting the right vehicle and model. Highly recommended. Armando and Luis went above and beyond to make sure I was getting the right vehicle and model. Highly recommended. More

by gperel Verified Customer Verified Customer

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