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Lori Peterson
Lori Peterson at Grande Prairie Hyundai

Lori Peterson

Service Advisor

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.9
199 Reviews
4.9

199 Reviews

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199 Reviews of Lori Peterson

March 27, 2026

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Employee Rating

Grande Prairie Hyundai is an outstanding place for vehicle service. Great people and awesome customer service. Dean always makes sure that customer is satisfied for their visit. Lori has always that w More

by armandv
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2026

Grande Prairie Hyundai responded

Thank you so much for recommending Grande Prairie Hyundai for vehicle services! We're thrilled to hear that you've had a great experience with our team. Dean and Lori are dedicated to providing exceptional customer service and ensuring our customers are satisfied. We appreciate your kind words and look forward to serving you again in the future.

March 27, 2026

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Great customer service! Service department staff are friendly and knowledgeable. Shuttle staff are fast and friendly. Makes getting my maintenance and repairs a lot more ple More

by Kristin Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears

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Mar 30, 2026

Grande Prairie Hyundai responded

Thank you for your kind words! We strive to provide top-notch customer service and we are delighted to hear that you were pleased with our staff and shuttle service. We look forward to helping make your maintenance and repair experiences as pleasant as possible.

March 04, 2026

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The dealership does whatever they have too and makes sure as a customer, you are satisfied fully. The service department are absolutely amazing to deal with! More

by Krusty
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Mears

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Mar 10, 2026

Grande Prairie Hyundai responded

Thank you for the positive feedback! Our team strives to go above and beyond for our customers and it's great to hear that our service department exceeded your expectations. We appreciate your business and look forward to serving you in the future.

March 03, 2026

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Great Service and fast! Thank You to Lori and Samuel!They keep me updated and finish on time.Very satisfied with the service! More

by judylenebamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith, Samuel Mensalvas

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Mar 06, 2026

Grande Prairie Hyundai responded

Thank you so much for your kind words! We take pride in providing great service and ensuring our customers are satisfied. Lori and Samuel are valuable members of our team and we are glad they were able to keep you updated and finish on time. Your satisfaction is our top priority!

February 26, 2026

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From the day I bought my car, to now servicing and oil changes, the service has been exceptional. More

by dianelowe62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith, Mike Otterman, Kalila Silva, Caitlin Mason , Kyle Farquhar

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Mar 02, 2026

Grande Prairie Hyundai responded

"Thank you for your kind words! We are thrilled to hear that your experience with our services has been exceptional from start to finish. We appreciate your loyalty and look forward to continuing to provide top-notch service for your car." #CustomerSatisfaction #ExceptionalService

February 01, 2026

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Efficient, friendly, courteous always on time and always ready to listen and explain any maintenance situation that arises. Thank you for this exceptional service. More

by George
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith

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Feb 05, 2026

Grande Prairie Hyundai responded

Thank you so much for your kind words! Our team takes great pride in providing efficient, friendly, and knowledgeable service to our customers. We're always happy to listen and explain any maintenance issues. Thank you for choosing our business!

January 30, 2026

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Great service and good timing to get me on to my next appointment while in Grande Prairie More

by changesandspins
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Workmanship
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Recommend Dealer
Yes
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Feb 03, 2026

Grande Prairie Hyundai responded

Thank you for the wonderful review! We are thrilled to hear that our service and timing helped make your day in Grande Prairie run smoothly. We look forward to serving you again in the future.

January 30, 2026

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They were super helpful, kind, and caring when dealing with my car. They went above and beyond to make sure I was being helped and getting my car fixed. Would give updates and keep checking in as well. Bo More

by bryanna.L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith

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Feb 03, 2026

Grande Prairie Hyundai responded

Thank you so much for your amazing review! We strive to provide excellent customer service and we are thrilled to hear that Lori and Dean went above and beyond to assist you with your car. We truly appreciate your feedback and look forward to serving you again in the future!

January 03, 2026

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Good service they work fast and it was a good experience. I would go back More

by Katieaddisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Bueza, John Mears, Dawn Bohnen, Ejay Pascual, Aey Seanthip, King Aranton, Josh Bueza, Samuel Mensalvas, Emmanuel Bracewell

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Jan 07, 2026

Grande Prairie Hyundai responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you received fast and great service from our team. We look forward to welcoming you back again soon.

December 23, 2025

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Professional and efficient service. Got my car in quickly for diagnostics and fixed quickly once parts arrived. More

by Braaap!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 25, 2025

Grande Prairie Hyundai responded

Thank you for your kind words! We're always striving to provide top-notch service and we're happy to hear that we were able to get your car diagnosed and fixed quickly. We appreciate your business and hope to see you again in the future!

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