54 Reviews
Write a Review54 Reviews of Logan Rich
May 08, 2024
I always receive excellent service from this dealership. They are very knowledgeable and friendly, that's why I will continue to go there. They are very knowledgeable and friendly, that's why I will continue to go there. More
Other Employees Tagged: Albert Klaben III
May 02, 2024
Logan was great to work with. The recall work was completed quickly, although it was never explained. I'm not certain what they did or why exactly. One thing that I miss from The recall work was completed quickly, although it was never explained. I'm not certain what they did or why exactly. One thing that I miss from other dealers was getting a quick complementary car wash whenever the car/truck was in the shop. It would be worth the drive to get work done here if you instituted this practice. More
April 24, 2024
We waited 20 days to get our van in for service of a transmission issue and then they had it from Monday to Saturday of the NEXT week. Almost two weeks. Work that wasn't requested was looked at (brake transmission issue and then they had it from Monday to Saturday of the NEXT week. Almost two weeks. Work that wasn't requested was looked at (brakes and rotors), costing us @ $500. This was TOO long for a transmission repair. No sense of urgency to even look at it. More
March 24, 2024
I was experiencing an intermittent electrical issue that would become active randomly. Finally, after several trips to the service department, your tech was able to recreate the issue to locate it and fix t would become active randomly. Finally, after several trips to the service department, your tech was able to recreate the issue to locate it and fix the issue. Although a frustrating issue, your team worked very well to resolve the problem and make the time my truck was out of service as little impact on my daily life as possible. Logan Rich and Michael Hall both get an “A” in my book for customer service and performance! Thank you!! More
Other Employees Tagged: Michael Hall