Locke Reynolds
Locke Reynolds at Crest Volvo Cars
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Locke Reynolds

Volvo Certified Business Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9
102 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

4 yrs, 3 mos

Languages Spoken

English English

4.9

102 Reviews

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102 Reviews of Locke Reynolds

May 11, 2025

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Employee Rating

The service team is the best! Lyn always takes great care of us. Thank you More

by divaboys@mac.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford, Ally Gallagher

May 12, 2025

Crest Volvo Cars responded

Thank you for the great feedback! We're so glad to hear that Lyn and our service team have consistently taken care of you. We truly appreciate your loyalty, and we’ll be sure to pass along your kind words to Lyn. Looking forward to serving you again soon!

May 10, 2025

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Everyone was friendly and helpful at the dealership from the person greeting us to the finance department. More

by Mkj597
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Carlos

May 12, 2025

Crest Volvo Cars responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience with our team, from the greeting to the finance department. We strive to make every part of the process as smooth and welcoming as possible. We appreciate your feedback and look forward to serving you again in the future!

May 12, 2025

Crest Volvo Cars responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience with our team, from the greeting to the finance department. We strive to make every part of the process as smooth and welcoming as possible. We appreciate your feedback and look forward to serving you again in the future!

May 06, 2025

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This is our second purchase from Crest -- knowledgeable, professional management, salespeople and service advisors and top notch customer service! Purchase process was efficient and we love our S90! More

by JASON.VISOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Keith Wiedmann , Koffi Niamke

May 07, 2025

Crest Volvo Cars responded

Thank you for your continued trust and for sharing such a thoughtful review! We're thrilled to hear that your second experience with us was just as positive as your first, with knowledgeable and professional support from our management, sales, and service teams. It's great to know the purchase process was smooth and efficient—and even better that you're loving your S90! We truly appreciate your loyalty and look forward to being here for all your future automotive needs.

May 05, 2025

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Great dealership will definitely recommend to any friends or family looking for a new car! More

by myrelfrance
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alan Orozco

May 07, 2025

Crest Volvo Cars responded

Thank you for your kind words and recommendation! We're thrilled to hear that you had such a positive experience with us. We truly appreciate your support and look forward to helping your friends and family with their car needs in the future!

May 04, 2025

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Daniel was fantastic. He was very knowledgeable explained the details clearly had a great sense of humor. Best buying experience to date. More

by wchildress76
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Carlos

May 06, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're thrilled to hear that Daniel made such a positive impression with his knowledge, clear communication, and great sense of humor. It's wonderful to know this was your best buying experience yet—that means a lot to us. We appreciate your business and hope you enjoy your new vehicle!

April 26, 2025

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We were welcomed and taken good care of. Alan was kind and very friendly. Locke was knowledgeable and kind. The process was fast and simple. We were offered snacks and beverages which was ni More

by Amy Aparicio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Orozco

Apr 28, 2025

Crest Volvo Cars responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Alan and Locke took such great care of you and made your experience smooth and enjoyable. We’re also glad that the little touches like snacks and staying late helped make your visit more comfortable. Your kind words mean a lot to us, and we’re proud to have exceeded your expectations. We look forward to serving you again in the future!

April 26, 2025

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Billy was great to work with, and Crest made my purchase easy and everyone was very helpful. More

by MARISSA.BENNETT
Recommend Dealer
Yes

Other Employees Tagged: Skye Warner, Billy Delgado

Apr 28, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Billy was great to work with and that our team made your purchase easy. We truly appreciate your kind words and are happy that everyone was able to assist you. Enjoy your new vehicle, and if you need anything else, don’t hesitate to reach out!

April 25, 2025

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Exceptional Service in a Challenging Situation In early March, we purchased a used car from Crest Volvo that unfortunately experienced a major engine failure less than 800 miles later. While this was a fru More

by seanfrench33
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Crest Volvo Cars responded

Thank you for taking the time to share such a thoughtful and detailed review. We’re so glad to hear that, despite the unexpected challenges you faced, our team was able to turn the situation into a positive experience. It’s wonderful to know that Jeremy, Brandon, and the rest of the team provided you with the support, professionalism, and empathy you deserved throughout the entire process. We truly appreciate your trust in us and your kind recommendation. Your satisfaction is very important to us, and we look forward to being here for you whenever you need us in the future!

April 24, 2025

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Great experience with the sales and finance teams. We’ve also been in for service and it was smooth. More

by maureenbridgetp
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo

Apr 25, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We’re glad to hear that both the sales and finance teams made your visit a great one, and it’s wonderful to know that your service visit was just as smooth. Providing a consistently positive experience across all departments is something we strive for, and we’re happy to see that reflected in your visits.

April 22, 2025

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I loved my experience purchasing my new Volvo! I had the opportunity to work with Tyler and Tim and both were so knowledgeable and friendly. It can be very overwhelming to buy a new car but they w More

by AlaetheaHankins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Barna, Tim Warner, Alan Orozco , I didn’t really work with Alan but we took our photo in the parking lot after :)

Apr 23, 2025

Crest Volvo Cars responded

Thank you so much for sharing your experience! We're thrilled to hear how much you loved working with Tyler and Tim—they’ll be so happy to know they made such a positive impact. Buying a new car, especially with a baby on the way, can definitely be overwhelming, and we’re so glad Tim was there to help ease that stress and support you through it all. Congratulations on your growing family, and we’re so excited that your new Volvo is part of this next chapter! If you need anything down the road, we’re always here for you.

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