Lisa Neely
Lisa Neely at Serra Trussville Kia
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Lisa Neely

Parts Manager

Serra Trussville Kia

5009 Brookes Crossing Blvd
Birmingham, AL 35235

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4.4
150 Reviews
4.4

150 Reviews

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150 Reviews of Lisa Neely

May 29, 2024

Dealership Rating
Employee Rating

They are friendly, efficient, and extremely helpful! I love this dealership. I will always bring my truck to them to be serviced! More

by Nia Austin
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Recommend Dealer
Yes

May 24, 2024

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Clean, friendly, prompt, hassle free customer service. Everyone is helpful and answers any and all questions. This is my 2nd purchase from this dealership. I will come back again when and if I decide to g More

by mcoots73
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Finance Experience
Recommend Dealer
Yes

April 03, 2024

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The parts dept and service dept was very knowledgeable and helpful when I had my car serviced. I was equally impressed by the sales team when I originally bought my car! More

by casandrawhitlockhasty
Service Price Transparency
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Recommend Dealer
Yes

March 17, 2024

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Repairs done in a timely manner. Manager is helpful and listens to concerns. They explain things. More

by MAINGUNDOC
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Recommend Dealer
Yes

February 21, 2024

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I love it here they are very nice they always tell you was a right More

by lakeya122
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson, Darren Adams, Abdul Mughal , Kristy Laster, David Price, Payden Sewell

January 02, 2024

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The staff was respectful and honest. They took time to explain the issue my vehicle was experiencing More

by Tdwillia
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Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson, Darren Adams

December 09, 2023

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Everyone here was really helpful and informative and James did everything he could to get us what we wanted. 10/10 recommend. More

by blakeleysky1128
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson, James Myrick, Abdul Mughal , Kristy Laster, Payden Sewell

December 01, 2023

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My car has been in your shop since September 2nd. I still don't have my car! I am not pleased at all. I have not been reimbursed my money spent on the rental car, which I was told I would get when I More

by joannwilliams0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Isaiah Grayson, Darren Adams, Abdul Mughal , Kristy Laster, David Price, Payden Sewell

November 17, 2023

Dealership Rating
Employee Rating

I came in for an engine light and the service I received was Fast and friendly. The car was ready before the promised time and the entire service team was great! More

by celeste.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Adams , David Price

October 24, 2023

Dealership Rating
Employee Rating

I had a fantastic experience at this dealership! Daniel created a welcoming atmosphere, and the customer service was top-notch. From the initial introduction to the thorough presentation of the cars More

by cavrae
Sales Price Transparency
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Recommend Dealer
Yes
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