Daniel Hall

My experience was wonderful . Smooth transition .Can't wait for my next purchase with this company . Smooth transition .Can't wait for my next purchase with this company . More

by tamalexhood Verified Customer Verified Customer

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My experience was excellent. They all treated us as old customers, even though it was our first purchase. Highly recommend these folks! They all treated us as old customers, even though it was our first purchase. Highly recommend these folks! More

by bthomas7106 Verified Customer Verified Customer

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Best service I ever had and very nice people to get my car serviced right . car serviced right . More

by valexiciahutchinson88 Verified Customer Verified Customer

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Everyone was extremely nice and helpful! They listened to what I was looking for and was able to get me squared away with the perfect vehicle. They listened to what I was looking for and was able to get me squared away with the perfect vehicle. More

by ashleygriggs99 Verified Customer Verified Customer

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They fixed everything, ordered my parts, contacted me when ready and had my car cleaned. when ready and had my car cleaned. More

by bakedwithskylee Verified Customer Verified Customer

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Chris was fantastic! Definitely 5 stars. Daniel was great. Another 5 stars. I did not care for Matthew because I felt like he was trying to hijack Chris' sale. The whole Definitely 5 stars. Daniel was great. Another 5 stars. I did not care for Matthew because I felt like he was trying to hijack Chris' sale. The whole time he was talking, I couldn't help but think what is up with this guy? He was trying to sell me a brand new vehicle when I had already stated that wasn't what I wanted. If I could I would give him no stars but he would get a one star if his name had been listed on the previous page. Thankfully the GM, Seth, put a stop to that. I don't remember meeting him to thank him in person, so thank you Seth! Five stars to you! I gave Serra Kia 4 stars because initially I came in to see the yellow Kia Soul because the pictures online made it look wonderful. However, upon arrival I looked at that particular vehicle and was extremely disappointed by what I saw. The pictures were misleading. Actually, I almost left. However, I decided to talk with Chris and am very glad I did. Not only did I end up with a really great vehicle, I made a friend in the process. Thank you Chris, Daniel, Seth and Serra Kia Trussville ❤️ More

by lauriejo30 Verified Customer Verified Customer

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It was a great experience. All of the sales people were very kind and helped me as much as they possibly could! All of the sales people were very kind and helped me as much as they possibly could! More

by xavier guy Verified Customer Verified Customer

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This is our second vehicle to lease from Serra Kia! We highly recommend this dealership!! Jonathan is GREAT! We highly recommend this dealership!! Jonathan is GREAT! More

by debidoosy Verified Customer Verified Customer

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Greg Nims was great, he did exactly what I needed him to do. I told him the vehicle I was interested in, he looked over, drove it and told me via phone what in needed. All in all, I am very satisfied with do. I told him the vehicle I was interested in, he looked over, drove it and told me via phone what in needed. All in all, I am very satisfied with my purchase of the vehicle and the service provided by Greg, the dealership however gets a big zero. They reported to Carfax that they conducted a predelivery inspection and oil change on the on the pick up truck. NO!! it was a quart and half low on oil and had an old Motorcraft oil filter with a date on it, a four tire different amounts of air in them, none of the remaining fluids under the hood were checked either, all were needed to be topped off. Service department gets a zero. Finance department is the biggest scammers, while Serra states they have a satisfaction guarantee, that is far from the truth. I was forced to sign a "no cool down" clause in the contract, was told my pay-off on my trade was handled, that was a huge lie, and when tried to "return the vehicle" to cancel the deal, was told "too bad, too late". More

by washko549 Verified Customer Verified Customer

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They were very professional and knowledgeable. They weren’t pushy. They were able to answer our questions and worked with us. Very polite and considerate. They weren’t pushy. They were able to answer our questions and worked with us. Very polite and considerate. More

by sugarshackc Verified Customer Verified Customer

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