Lee Schuster
Lee Schuster at Toyota of Richardson
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Lee Schuster | Page 2

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
426 Reviews
4.9

426 Reviews

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426 Reviews of Lee Schuster

May 09, 2024

Dealership Rating
Employee Rating

Excellent dealership with an excellent service department Lee Schuster is when my service advisor for over 20 years and I won’t go to anybody else. I trust him completely. More

by Cawsdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

May 09, 2024

Dealership Rating
Employee Rating

Very professional in explaining the process and projected wait time. Friendly customer service from my arrival time, to the time of completion More

by Ljames5609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 09, 2024

Dealership Rating
Employee Rating

Service department was very good. Lee, was very nice and helpful everything I come in for service on my Toyota Highlander WV More

by Vannw526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 07, 2024

Dealership Rating
Employee Rating

Fast service good customer service I like it i recommend Toyota Richardson for your service More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

May 07, 2024

Toyota of Richardson responded

Thank you for the kind words, Daniel! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

May 06, 2024

Dealership Rating
Employee Rating

This has been my preferred service dealer for many years. I greatly appreciate that there are no hard sales. You keep the customer well informed of vehicle needs, allowing the customer to make the decision More

by victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

May 07, 2024

Toyota of Richardson responded

Thank you for the kind words, Victoria! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

May 05, 2024

Dealership Rating
Employee Rating

Great service, always reliable and helpful. Answered questions. Would recommend to a friend for sure. More

by bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

May 06, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 03, 2024

Dealership Rating
Employee Rating

First time experience I’d say met my expectations! My advisor Michael answered all my questions and let me know what was needed without pressuring me into services! More

by Natty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran , Michael Albiso

May 06, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 03, 2024

Dealership Rating
Employee Rating

Gerad did an excellent job of explaining the needs for my vehicle, those that should be handled immediately and those that could wait for the short term, if that is what I wanted. More

by gobeatey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: gerard

May 06, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

April 30, 2024

Dealership Rating
Employee Rating

Very good , today fast service. I like to come back one more time. Thank you so much More

by hekmat-chahbandr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Apr 30, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

April 30, 2024

Dealership Rating
Employee Rating

Enjoyed service and communication/follow through on duration of service. The communication, even during poor weather, was excellent. More

by jimmymatthews009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

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