Lee Schuster
Lee Schuster at Toyota of Richardson
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Lee Schuster

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
421 Reviews
4.9

421 Reviews

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421 Reviews of Lee Schuster

May 18, 2024

Dealership Rating
Employee Rating

Everything was great! Customer service was excellent! They get the job done and on time. More

by nem nhean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

May 17, 2024

Dealership Rating
Employee Rating

Nothing bad to say. Service went great. I will continue to use Toyota of Richardson for further services. More

by Rickydwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 14, 2024

Dealership Rating
Employee Rating

Short wait time and great service. Service advisor was knowledgable and courteous. Will definitely return for future service. More

by Patrick7934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Toyota of Richardson responded

Thank you, Patrick7934! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

May 10, 2024

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Employee Rating

Great service advisor to review what was needed based on past service. I like the explanation of the service before the work is done and to ensure I was in agreement. Thanks More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Toyota of Richardson responded

I'm happy to hear it, James! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

May 09, 2024

Dealership Rating
Employee Rating

I'd like this dealer because always help me and has very good service and friendly workers More

by orizabita64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

May 10, 2024

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

May 09, 2024

Dealership Rating
Employee Rating

Excellent dealership with an excellent service department Lee Schuster is when my service advisor for over 20 years and I won’t go to anybody else. I trust him completely. More

by Cawsdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

May 09, 2024

Dealership Rating
Employee Rating

Very professional in explaining the process and projected wait time. Friendly customer service from my arrival time, to the time of completion More

by Ljames5609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 09, 2024

Dealership Rating
Employee Rating

Service department was very good. Lee, was very nice and helpful everything I come in for service on my Toyota Highlander WV More

by Vannw526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 07, 2024

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Employee Rating

Fast service good customer service I like it i recommend Toyota Richardson for your service More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

May 07, 2024

Toyota of Richardson responded

Thank you for the kind words, Daniel! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

May 06, 2024

Dealership Rating
Employee Rating

This has been my preferred service dealer for many years. I greatly appreciate that there are no hard sales. You keep the customer well informed of vehicle needs, allowing the customer to make the decision More

by victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

May 07, 2024

Toyota of Richardson responded

Thank you for the kind words, Victoria! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

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