Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Lauren Samok
Refer Me
Lauren Samok | Page 2
Service Advisor
Secor Chrysler Dodge Jeep Ram
409 Broad St
New London, CT 06320
36 Reviews
Hi I'm Lauren and look forward to getting to know all the wonderful people at Secor CDJR. I'm from South Windsor, CT, I have a toddler who keeps our household full of laughter and joy, along with a female pug. We love to hike, travel the world and take on NBA games.
Read moreDealership Experience
8 mos
Industry Experience
8 yrs, 8 mos
Languages Spoken
English
36 Reviews
Write a Review
36 Reviews of Lauren Samok
March 12, 2024
Time efficient and service with a smile has been my experience at Secor so far. Pre registration was smooth experience at Secor so far. Pre registration was smooth More
by michael.j.mirabito
Verified CustomerOther Employees Tagged: Melissa Cole, Lynn Dole, Paul Kampfer
Helpful 
February 27, 2024
Bought exactly the jeep I was looking for from them. When something broke, they covered it under warranty, plus fixed a recall all in a single day. When something broke, they covered it under warranty, plus fixed a recall all in a single day. More
by AARON
Other Employees Tagged: Chris Lonergan, Melissa Cole, Lynn Dole
February 24, 2024
The service department is professional and friendly. They kept me informed and cared about my satisfaction as a customer. They kept me informed and cared about my satisfaction as a customer. More
by SLG15
Other Employees Tagged: Melissa Cole, Lynn Dole, Paul Kampfer
February 23, 2024
I plan the service on my van so that it would be when I was on vacation because I need it for work. The work was completed by the time I got back from break,, and I appreciate that however, shortly after I was on vacation because I need it for work. The work was completed by the time I got back from break,, and I appreciate that however, shortly after I picked up the van I noticed That there was a large dent in the rocker panel I spoke with the service manager and she said it will not be a problem to repair the damage. However, this will be great inconvenience to me. Also, my battery light has been intermittently on because of the damage to my vehicle and nothing being mentioned to the manager, this has affected my faith, in the technician which leads me to believe that the battery issue is not a coincidence that it came on after having it serviced . I have yet to contact service about the battery as of now but will This being said I would like to have confidence that my faith will be restored in Secor service. More
by rgbetjemann
February 23, 2024
Lauren pays attention to detail. She reviewed a service plan with me on the phone when I was scheduling my appointment. She greeted me when I drove in and proceeded to explain the She reviewed a service plan with me on the phone when I was scheduling my appointment. She greeted me when I drove in and proceeded to explain the details of the oil change/ tire rotation service plan to make sure that I was satisfied. I had a private space in the waiting room to take care of my work stuff while my car was being serviced. When the service was complete, she came to get me and I was happy to drive off in my car that had just been cleaned!!! More
by JMKC27
February 20, 2024
Very pleased. Very prompt and courteous service. Lauren was very thorough and professional and will reach out to her again when future service is needed Very prompt and courteous service. Lauren was very thorough and professional and will reach out to her again when future service is needed More
by timj.burns74
February 20, 2024
Excellent customer service kept me informed when the part came in worked with my schedule to get it installed will buy again great place great people came in worked with my schedule to get it installed will buy again great place great people More
by graham_mugovero
Other Employees Tagged: Melissa Cole, Lynn Dole, Paul Kampfer
February 19, 2024
Excellent. Great customer service. I enjoyed my experience at Secor. I will buy another Ram 1500. Great customer service. I enjoyed my experience at Secor. I will buy another Ram 1500. More
by brucehdixon
Other Employees Tagged: Melissa Cole, Lynn Dole, Paul Kampfer
Dealership Inventory (82 Vehicles)
