43 Reviews
Write a Review43 Reviews of Laura Phillips
April 27, 2024
Overall turned good, but the communication is weak between them and me. It was my first time to have that experience between the car insurance and repairing my car. So, in fact, I am deaf. It is ha between them and me. It was my first time to have that experience between the car insurance and repairing my car. So, in fact, I am deaf. It is hard for them how to communicate with me. They sometimes are awkward with me. They don't know to call me, to text me or to email me. I don't blame them. But till the end, Laura is a last huge communicated helper to catch up with me thru the email and text. I admit that I am impressed that the service is a good service to repair my car well. More
Other Employees Tagged: John Pasternak
April 09, 2024
I am a very happy customer. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. More
Other Employees Tagged: John Pasternak , I commend the whole department. Very well managed.
March 30, 2024
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Other Employees Tagged: Diane Gebhard, Eric Weiss, Julie Mei, Keith Mattingly
March 15, 2024
The Service Department is beyond a 10, they're a 15 ! Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbeliev Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbelievably great experience, wholeheartedly recommend Secor Collision. More
Other Employees Tagged: John Pasternak
February 16, 2024
Our car’s wheels came into contact with the cement curbing, when another vehicle came to close to us. Laura from Secor Volvo facilitated the repair to our wheels, and we could not be happier. You woul curbing, when another vehicle came to close to us. Laura from Secor Volvo facilitated the repair to our wheels, and we could not be happier. You would never know that that this even happened. Great service! Thanks. More
January 18, 2024
We have been impressed with Secor Subaru since walking in the door to purchase our Crosstrek in March 2023. We were hit in December and the body shop customer service was excellent. the door to purchase our Crosstrek in March 2023. We were hit in December and the body shop customer service was excellent. More
January 15, 2024
Everyone eas professional and helpful. I received excellent customer service and my car was fixed in a timely manner. I received excellent customer service and my car was fixed in a timely manner. More
Other Employees Tagged: Eric Weiss, Julie Mei, Keith Mattingly, John Pasternak