29 Reviews
Write a Review29 Reviews of John Pasternak
April 27, 2024
Overall turned good, but the communication is weak between them and me. It was my first time to have that experience between the car insurance and repairing my car. So, in fact, I am deaf. It is ha between them and me. It was my first time to have that experience between the car insurance and repairing my car. So, in fact, I am deaf. It is hard for them how to communicate with me. They sometimes are awkward with me. They don't know to call me, to text me or to email me. I don't blame them. But till the end, Laura is a last huge communicated helper to catch up with me thru the email and text. I admit that I am impressed that the service is a good service to repair my car well. More
Other Employees Tagged: Laura Phillips
April 09, 2024
I am a very happy customer. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. More
Other Employees Tagged: Laura Phillips , I commend the whole department. Very well managed.
March 15, 2024
The Service Department is beyond a 10, they're a 15 ! Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbeliev Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbelievably great experience, wholeheartedly recommend Secor Collision. More
Other Employees Tagged: Laura Phillips
January 15, 2024
Everyone eas professional and helpful. I received excellent customer service and my car was fixed in a timely manner. I received excellent customer service and my car was fixed in a timely manner. More
Other Employees Tagged: Eric Weiss, Julie Mei, Keith Mattingly, Laura Phillips
May 09, 2023
Secor is prompt, courteous and most professional. I would recommend their parts and service department. I would recommend their parts and service department. More
Other Employees Tagged: Laura Phillips
January 11, 2023
I brought my vehicle into the body shop on short notice. John and Laura were very helpful and took care of my issue very quickly. John and Laura were very helpful and took care of my issue very quickly. More
Other Employees Tagged: Laura Phillips
November 28, 2022
We were so impressed when we came in to get a side view mirror replaced. John took the time to find us a less expensive option and the entire staff worked with us to get it fixed in a timely fashion. As al mirror replaced. John took the time to find us a less expensive option and the entire staff worked with us to get it fixed in a timely fashion. As always the staff was friendly and professional ~ Thank you!! More
Other Employees Tagged: Laura Phillips
November 12, 2022
I’ve been coming to Secor for 30 years. The entire dealership is second to none! Sales, parts and service is all excellent! The entire dealership is second to none! Sales, parts and service is all excellent! More
Other Employees Tagged: Eric Weiss, Julie Mei, Steve Matters , Keith Mattingly , Steve Plona
October 07, 2022
The body shop is outstanding! Excellent customer service and their work is top notch! Will be back Excellent customer service and their work is top notch! Will be back More
Other Employees Tagged: Laura Phillips , Mike
September 01, 2022
Paid over $400 to have car buffed and detailed. Picked up and it was littered with specks of compound. Manager used wd-40 to remove but days later, all the compound is still visible. Very disappoin Picked up and it was littered with specks of compound. Manager used wd-40 to remove but days later, all the compound is still visible. Very disappointed More
Other Employees Tagged: Laura Phillips