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Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 45

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

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774 Reviews of Laura Hall

January 08, 2022

Dealership Rating
Employee Rating

Great as usual but wait was a little long I arrived early and was longer than an hour to wait for tire totste More

by JULMCCONNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 08, 2022

Joseph Toyota of Cincinnati responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joseph Toyota of Cincinnati. Please don't hesitate to reach out if you need anything else.

January 08, 2022

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Employee Rating

They are easy to get a hold of, are friendly and accomadating. I enjoy the comfort of the waiting. More

by DOCTORMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 10, 2022

Joseph Toyota of Cincinnati responded

Mark, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

January 07, 2022

Dealership Rating
Employee Rating

Experienced, polite & friendly staff. We felt welcomed. Clean & comfortable waiting area. Very quick service. They even gave us a box of cookies when we were done. More

by BRIGHTSUN0077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 07, 2022

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati for your vehicle's service! We appreciate the time you took to provide this overview of your experience and recommend it. Enjoy the family's long-time tradition of presenting cookies to service customers. We hope to see you again!

January 07, 2022

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Employee Rating

Reliable, courteous staff and clean area for service and helpful answering questions. Easy to schedule appt. by phone. More

by MOHICKERT
Recommend Dealer
Yes
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Jan 07, 2022

Joseph Toyota of Cincinnati responded

We appreciate your descriptive comments about the recent experience you had at Joseph Toyota of Cincinnati. Many thanks from your entire Service Team! Your recommendation is important to us. Have a wonderful weekend and stay safe on the roads!

January 07, 2022

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Employee Rating

Always a pleasure don’t business with them . Everyone is nice and they try to make you feel like part of the team More

by ROGEIGER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chris Ward

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Jan 07, 2022

Joseph Toyota of Cincinnati responded

Thank you for taking the time to leave us a great review. We are very happy to have provided you with a positive experience. We sincerely value your business here at Joseph Toyota of Cincinnati.

January 06, 2022

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Employee Rating

Prompt service, and they always keep you updated with the progress on your vehicle. Highly recommend them! More

by DON_RUGE
Recommend Dealer
Yes
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Jan 06, 2022

Joseph Toyota of Cincinnati responded

Thank you for recommending Joseph Toyota of Cincinnati Service! We appreciate your kind assessment, Don, and look forward to serving you whenever the need arises. Take care on the wintry roadways!

January 06, 2022

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Employee Rating

They have always offered terrific customer service. The staff is very friendly. They are very honest. More

by VICKIS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 06, 2022

Joseph Toyota of Cincinnati responded

We appreciate your review of the service you recevied recently at Joseph Toyota of Cincinnati. Thank you for taking time to highlight some of the aspects of your visit that are important to us and you. Your satisfaction is our aim. Thanks again and have a wonderful new year!

Jan 06, 2022

Joseph Toyota of Cincinnati responded

Thank you for taking the time to leave us a five-star review. We appreciate your business, Vicki. Our team looks forward to serving you again soon!

January 04, 2022

Dealership Rating
Employee Rating

Great customer service! Ready to help anytime we have a problem! Prompt and courteous service! Job finished in a timely manner! More

by BJREUTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Smith

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Jan 04, 2022

Joseph Toyota of Cincinnati responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati.

January 04, 2022

Dealership Rating
Employee Rating

Great dealership, service advisor Jason was excellent, previous experience with Tony Nash was excellent as well. If you care about your Toyota, take it to this dealership. More

by Valentino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 04, 2022

Joseph Toyota of Cincinnati responded

Heartfelt thanks for your thoughtful review from your Service Team at Joseph Toyota of Cincinnati! We appreciate the acknowledgement of Jason and Tony, and the excellent service they provided. Your recommendation is important to us. Thanks again and happy new year!

Jan 05, 2022

Joseph Toyota of Cincinnati responded

Your feedback is important to us, Valentino. Thank you for the opportunities to serve you! We value you and your support.

Jan 05, 2022

Valentino responded

There is a reason why this dealership has won so many awards through the years. The lounges are very nice also.

January 03, 2022

Dealership Rating
Employee Rating

I live ~30 minutes away and go out of my way to go to I live ~30 minutes away and go out of my way to go to this dealership as the service has always been very good. Having to make another appointment an More

by BYHARTANTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 03, 2022

Joseph Toyota of Cincinnati responded

We sincerely apologize for the inconvenience of a return trip to Joseph Toyota Service to diagnose which of the tire sensors needs replacing. It is uncertain why your request to examine the sensors was not included in the notes, although occasionally this issue does occur if the appointment was made online. Again, our apology for this unfortunate anomaly, and for the shortage of technical staff on the 31st. We do not want to disappoint our customers; we would like the opportunity to restore your confidence in our service. Thank you for your patience and understanding. We hope to see you again.

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