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Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 44

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

Write a Review

774 Reviews of Laura Hall

January 14, 2022

Dealership Rating
Employee Rating

Everything was correct and on time as promised. Staff was friendly and kept me apprised of status of service. More

by P.EDDINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 14, 2022

Joseph Toyota of Cincinnati responded

We are delighted to know that you enjoyed your experience at Joseph Toyota of Cincinnati. Our Team aims to provide friendly, efficient customer-first service. Thank you for letting us know they achieved that goal and for your recommendation. See you next time!

January 13, 2022

Dealership Rating
Employee Rating

Joseph Toyota has always been an excellent place to get a car service. The people are friendly. The wait is timely. The service is excellent. More

by ONEALMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Copenhaver, Jeff Gibson, Ty Brewer, Steve Gaddis , Jim Eldridge, Jim Huntley, Cindy Jostworth, Tom Platt

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Jan 13, 2022

Joseph Toyota of Cincinnati responded

We can't thank you enough for all of these stars! You truly made our day with this amazing review. The Service Team extends their gratitude for the high praise and recommendation you gave them, and looks forward to welcoming you at your next appointment. We appreciate your business!

January 13, 2022

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Employee Rating

My service advisor Jason Smith was very helpful and courtesy. Thanx to him my kids are no longer embarrassed in school pick up line from my squeaky brakes! More

by JUSTNIKKI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Smith

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Jan 13, 2022

Joseph Toyota of Cincinnati responded

That's wonderful news, Nikki! We'll let Jason Smith know about the valuable assistance he and our Team were able to provide for you. If the brakes need attention in the future, we'll be happy to help you again. Take care and thanks for choosing Joseph Toyota of Cincinnati!

January 13, 2022

Dealership Rating
Employee Rating

I was very surprised to see every employee working without a mask. I thought that Toyota would want to protect their employees more. More

by GOOD2BNIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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January 13, 2022

Dealership Rating
Employee Rating

Good people to work with. They are helpful, considerate and professional. They are on time and dependable. More

by ROBNED2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 13, 2022

Joseph Toyota of Cincinnati responded

We appreciate your thoughtful comments and the time you took to share them. Thank you for continuing to use Joseph Toyota of Cincinnati for your vehicle's maintenance and repair. All best wishes from our Team; it is always our pleasure to serve you!

January 12, 2022

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Employee Rating

I always bring my car back for routine maintenance and the people in the service area are always so polite and helpful. Waiting area is always neat and clean too. More

by JOHNAHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 12, 2022

Joseph Toyota of Cincinnati responded

Hi John! The Service Team extends their thanks to you for this great feedback and looks forward to helping you again in the new year. We're glad you have been enjoying your experiences with us. Your recommendation and continued friendship are important to us. Thanks again!

January 11, 2022

Dealership Rating
Employee Rating

Did not get a car wash but I am assuming because it wasn't working More

by LKWITTICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 11, 2022

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati for your vehicle's recent service appointment. We appreciate your recommendation and your patience and understanding about the car wash. We sincerely apologize for the inconvenience. Thanks again and all best wishes for a great new year!

January 11, 2022

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Employee Rating

Fast and courteous. Appreciated the convenience of being able to drop off the vehicle the night before. More

by DSTAUDT56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 11, 2022

Joseph Toyota of Cincinnati responded

We appreciate hearing about your efficient and friendly service experience with us. Thank you for choosing Joseph Toyota of Cincinnati, and for letting us know that our night-drop service accommodates your schedule. We hope your new year is off to a great start. Thanks again!

January 10, 2022

Dealership Rating
Employee Rating

The dealership replaced my missing hubcap, reviewed my radio and got it to work for my phone and "changed" my message about maintenance needed. More

by SKMARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: too many new people for me to remember

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Jan 10, 2022

Joseph Toyota of Cincinnati responded

Thank you for providing this short recap of your recent service at Joseph Toyota of Cincinnati. We appreciate the recommendation; however, we see that not everything met your expectations. Please reach out to Service if there is something more we might be able to assist you with. We look forward to hearing from you. Thanks again!

January 10, 2022

Dealership Rating
Employee Rating

It was a fast, smooth, and great service. I would recommend to anyone needing service on their car(s). More

by Jahir Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 10, 2022

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati for your vehicle's service, Jahir! We appreciate your enthusiastic response and recommendation, and we look forward to serving you again in the new year. Wishing you all the best!

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