Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 43

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

Write a Review

774 Reviews of Laura Hall

January 27, 2022

Dealership Rating
Employee Rating

Wonderful, fast, and efficient maintenance visit. Really comfortable waiting room with free coffee and snacks. Heavenly to get back in the car after the team took it through the free carwash. More

by ARIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Joseph Toyota of Cincinnati responded

Thank you for sharing this descriptive overview of your visit to Joseph Toyota of Cincinnati. We're glad to know that you enjoyed the hospitality; it was truly our pleasure to serve you. Many thanks from the Service Team for your valued recommendation! Stay safe on the roads.

January 22, 2022

Dealership Rating
Employee Rating

They were thorough and quick. Good job and also very trustworthy. Will keep coming back here. More

by TLCSUT70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2022

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with Laura and our team. We're glad to hear we delivered such a great experience!

January 21, 2022

Dealership Rating
Employee Rating

The efficient and effective experience is consistent over the past 10 years. I don't even think about going anywhere else for future vehicles. More

by SANDERSA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

Joseph Toyota of Cincinnati responded

Many thanks for your business and recommendations over the last decade! We truly appreciate your comments and look forward to serving you in the years to come. Thanks again from all of us at Joseph Toyota of Cincinnati. Have a great weekend!

January 19, 2022

Dealership Rating
Employee Rating

Speedy service, I was in and out in 45 minutes. Lounge was great to help me get work done while I waited. I would definitely recommend, thank you! More

by BRENTWILLING9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Shirley

Jan 19, 2022

Joseph Toyota of Cincinnati responded

Brent, we're happy to know you had an amazing service visit at Joseph Toyota of Cincinnati. Thank you for sharing the good news and for recommending our Service Team. We appreciate you! See you next time!

January 18, 2022

Dealership Rating
Employee Rating

Took car in for maintenance, and they were finished ahead of schedule. They delivered my car to me in the morning. More

by KEN.COOLEY
Recommend Dealer
Yes
Jan 18, 2022

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joseph Toyota of Cincinnati!

January 17, 2022

Dealership Rating
Employee Rating

This was my first experience with the service center. It was clean friendly and safe. There were no complaints from my experience at Joseph Toyota Service Center More

by DAWN7PALMER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony was great too

Jan 17, 2022

Joseph Toyota of Cincinnati responded

Thank you for taking time to review your experience with the Service Department at Joseph Toyota of Cincinnati. We are delighted to know that Tony played an important part in contributing to that positive impression. We look forward to seeing you again, Dawn. Have a wonderful day!

January 17, 2022

Dealership Rating
Employee Rating

Everyone was very nice and the service was fine in the time I was given. More

by SYDNOR.ARLENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Brewer

Jan 17, 2022

Joseph Toyota of Cincinnati responded

Arlene, thank you for choosing Joseph Toyota for your vehicle's service, and for letting us know that you received courteous, professional treatment. It was our pleasure to serve you. Wishing you safe travels on the wintry roads.

January 16, 2022

Dealership Rating
Employee Rating

I was supposed to get a free oil change for my RAV 4 as part of my Toyota Care for a new car. The oil was not changed. More

by TIBIKER
Recommend Dealer
No

Other Employees Tagged: Anderson

Jan 31, 2022

Joseph Toyota of Cincinnati responded

Hello! Thank you for contacting Joseph Toyota of Cincinnati about your recent service for the 25,000-mile No Cost Toyota Care maintenance. This service includes tire rotation, fluid adjustments, and a multi-point inspection (MPI). Toyota Care No-Cost maintenance includes a full synthetic oil and filter change at 10,000- and 20,000-mile service only. Toyota recommends changing oil and filter every 10,000 miles, which means your vehicle’s next full oil change service should take place at 30,000 miles. If you visit our website at: www.josephtoyota.com and go to Specials>Service Specials, you will find a downloadable coupon for the 30,000-mile customer-pay service. You may also wish to contact your Service Adviser to discuss helpful options available to customers who have completed their fifth Toyota Care No-Cost Maintenance. The Service Department number is 513-385-3263. Kindly let us know if there is something else we can do for you. Thank you, Joseph Toyota of Cincinnati

January 15, 2022

Dealership Rating
Employee Rating

Service was fast and staff very kind and friendly. Everything was correct and completed as I expected. More

by BMROY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anderson

Jan 17, 2022

Joseph Toyota of Cincinnati responded

Hello and thank you for letting us know that the Service Team at Joseph Toyota provided you with the amazing service you had expected. We appreciate your comments and your recommendation, and we look forward to serving you again. Take care!

January 14, 2022

Dealership Rating
Employee Rating

Working with the service rep, we came up with the lowest cost way to service mtycar. More

by MRWSK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota and letting us help you with your vehicle's maintenance and repair needs. We are pleased to know that your Service Adviser explained the options available to you to achieve the best cost advantage. We appreciate your business, comments, and five-star recommendation. Take care on the wintry roads!

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