Larry Pickett | Page 19

Excellent This was the best car buying experience I have ever had. Everyone was patient and explained everything so it was easy to understand. I would definitel This was the best car buying experience I have ever had. Everyone was patient and explained everything so it was easy to understand. I would definitely recommend everyone to come to Fred Anderson Toyota!!! More

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My best experience - ever! Jody helped us focus our conversation and the entire buying experience. He was no-nonsense, which is just what we wanted! It was great! We highly reco Jody helped us focus our conversation and the entire buying experience. He was no-nonsense, which is just what we wanted! It was great! We highly recommend Jody and Larry to others. More

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Good ride Good experience, friendly, easy to work with. Good selection of models and colors. Robert was good at keeping me up to date on status of my new vehicl Good experience, friendly, easy to work with. Good selection of models and colors. Robert was good at keeping me up to date on status of my new vehicle. More

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Courteous customer-need focused service. Friendly staff who don't rush you into a deal. They listen to customer and work hard at meeting your need on your budget. Makes car buying a pleasant Friendly staff who don't rush you into a deal. They listen to customer and work hard at meeting your need on your budget. Makes car buying a pleasant experience. More

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Great experience Jody was helpful by allowing me to chose which vehicle was right for me. Then, once I had the vehicle chosen, Jody helped me get the right price. Jody was helpful by allowing me to chose which vehicle was right for me. Then, once I had the vehicle chosen, Jody helped me get the right price. More

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Early Bird Gets the Sale On New Years Day (evening) I was on the internet shopping for a vehicle. I responded to several informing them that I was interested in their Highland On New Years Day (evening) I was on the internet shopping for a vehicle. I responded to several informing them that I was interested in their Highlander and left email contact information. The next morning at 8:10 John Lafabreque responded with detailed information regarding my email. I immediately called John told him about the car that I was going to trade, the amount of down payment that I could pay and the amount I could afford per month. We went over several accessories that I wanted on a Highlander and a specific color. John replied via email and phone several times having found the vehicle that I could live with. I live about 95 miles from Fred Anderson Toyota so we set a meeting for 1:00 pm. When I arrived John met me out front and I didn’t have to search for anyone. He had the car out front and ready for me to drive. We exchanged keys and went on a test drive. When I arrived back at the dealership we discussed another accessory that I needed on the Highlander. After getting that approved we had a deal and moved on to the finance department. I meet with Larry Picket a very detailed and knowledgeable man that not only knew the financial implications but more about the vehicle and safety features. Once we completed the business in Mr. Picket’s office we returned back to John. At that point we did a tour of the facility with a special emphasis on the service department and best practices of setting up service in order to insure all services needed in a timely manner. We then went back to the Highlander where John demonstrated all features of the vehicle and answered all of my qestions. I left the dealership at 4:00 pm heading home in my new Highlander. Things could not have gone smoother or quicker!! More

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New 4 Runner They have everything down to a science. In and out in record time. No pressure from 4 different salesmen as other dealerships. They gave the lowest pr They have everything down to a science. In and out in record time. No pressure from 4 different salesmen as other dealerships. They gave the lowest price right off. More

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New Highlander! Andre Robinson was great to work with. Knowledgeable, prompt, courteous. Excellent follow up after the sale. Made new car buying easy. Not pushy and l Andre Robinson was great to work with. Knowledgeable, prompt, courteous. Excellent follow up after the sale. Made new car buying easy. Not pushy and let the product sell itself.. More

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Overal great experience Overall great experience: I had very little time to find a car, but wasn’t going to setting for anything. Len did a great job with matching me with a Overall great experience: I had very little time to find a car, but wasn’t going to setting for anything. Len did a great job with matching me with a car suitable to my needs, while understating my time crunch, budget etc and he remained calm and professional the entire process, Ken made the actual “purchase” feel at ease and larry was great at explaining additional opts available via warranties etc. More

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Working with John Lafabreque was a great experience! Prior to visiting Fred Anderson Toyota, we made contact with John and described our need. He responded quickly, made an appointment, prepared the veh Prior to visiting Fred Anderson Toyota, we made contact with John and described our need. He responded quickly, made an appointment, prepared the vehicle in which we were interested and was ready when we arrived. His excellent service and attention to our needs definitely made our experience most enjoyable. I highly recommend him and Fred Anderson Toyota! More

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