Landon Hill
Landon Hill at Heiser Ford Lincoln
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Landon Hill

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.2
22 Reviews
4.2

22 Reviews

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22 Reviews of Landon Hill

May 16, 2024

Dealership Rating
Employee Rating

Always had great experience at Ford. Outstanding crew and Always keeps you informed on what is needed More

by DSANTORO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 14, 2024

Dealership Rating
Employee Rating

They was very friendly and nice and I got the job done. Thank you again. More

by sheltonlalita73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 12, 2024

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Employee Rating

It is a really nice place and as long as I have my truck I will always go there. More

by simschris540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, Chris, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 09, 2024

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Employee Rating

Looks out for their customers. Will follow up on multiple correspondences to make sure customer gets the lowest cost without hassle. More

by ANNETTEJAKTEMP
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Disch , The woman I talked to regarding setting up an appointment when the website was a problem. She was awesome

May 10, 2024

Heiser Ford Lincoln responded

Thank you, Annette! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 07, 2024

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Great service, the staff was kind. No one try to sale me something I did not need. More

by Jerri
Service Price Transparency
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Recommend Dealer
Yes
May 07, 2024

Heiser Ford Lincoln responded

Hi Jerri: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 07, 2024

Dealership Rating
Employee Rating

I have always enjoyed the people and the service we received. The work is top knoch. More

by Jerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Heiser Ford Lincoln responded

Jerri, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 02, 2024

Dealership Rating
Employee Rating

Great Service with a great understanding of the customers thoughts and needs Thanks you much More

by nowella
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 03, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 02, 2024

Dealership Rating
Employee Rating

Communication communicate which this service department does not have. Car was supposed to be in one day as I was told it took one week to fix. After it was all said and done I was told two to three days. More

by LITERMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 03, 2024

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 01, 2024

Dealership Rating
Employee Rating

The service was okay. At least they called to say my car was done this time. More

by JPETERS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 03, 2024

Heiser Ford Lincoln responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

April 20, 2024

Dealership Rating
Employee Rating

I was quoted different prices on service, mixed communication and completion date was not accurate More

by KATHYBARBER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Perkins

Apr 25, 2024

Heiser Ford Lincoln responded

Kathy, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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