Lambri Ratchev | Page 4

Great buying experience Everyone was friendly and helpful during our buying experience. Jennilyn was well prepared and efficient in closing the deal. All items were as expe Everyone was friendly and helpful during our buying experience. Jennilyn was well prepared and efficient in closing the deal. All items were as expected on closing and the car was super cleaned and shined. Rachel was pleasant and had a strong understanding of how all the features were accessed and operated. Overall, a pleasant and informative experience. More

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Great experience buying my latest BMW I just bought a 2016 X5 at Parkview BMW. The Client Advisor, Josh, was very responsive from my initial online inquiry to test drive. He and his Manage I just bought a 2016 X5 at Parkview BMW. The Client Advisor, Josh, was very responsive from my initial online inquiry to test drive. He and his Manager, Lambri, as well as Finance manager, Ali, were great to deal with. No slick unnecessary pressure, more like everyday people. I had bought a BMW at Parkview years ago and I felt I could trust them again. Now, I have a great X5 with low mileage at a reasonable price. More

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Polite and efficient Mr. Kenneth Eggett is an excellent 5 Star salesperson. I got lucky with meeting Ken, such a very polite and efficient salesman! He made finding the ri Mr. Kenneth Eggett is an excellent 5 Star salesperson. I got lucky with meeting Ken, such a very polite and efficient salesman! He made finding the right previously owned car for me really easy. He immediately understood what I was looking for and got that car to the dealership in no time. Lambri and Adrian were also great in helping to get me all set up and on the road. Thank you all for being so efficient and nice. Gerlind von Krafft. More

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Great experience on M4 purchase! I had a great experience with Parkview BMW. Mr.Kenneth Eggett is very kind and professional, so as Jenny, Lambri and Adrian. I definitely recommend th I had a great experience with Parkview BMW. Mr.Kenneth Eggett is very kind and professional, so as Jenny, Lambri and Adrian. I definitely recommend this dealership, because people are very nice here. Cheers. More

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BMW330 Edwin and the entire team at Parkview are amazing. They never laugh at my “uninformed” questions. This dealership is one that I recommend to anyone wa Edwin and the entire team at Parkview are amazing. They never laugh at my “uninformed” questions. This dealership is one that I recommend to anyone wanting to be treated like a valued customer More

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Very pleasant experience Quick, efficient and professional. Saw a vehicle I liked, and did the test drive and purchase process in less than 25 minutes. Ask for Ken, he will lo Quick, efficient and professional. Saw a vehicle I liked, and did the test drive and purchase process in less than 25 minutes. Ask for Ken, he will look after you! More

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A Positive, Professional Experience An issue arose this spring with my recently purchased 2015 BMW X3. The general manager, Andrew Brown and sales rep Edwin Tan bent over backwards to r An issue arose this spring with my recently purchased 2015 BMW X3. The general manager, Andrew Brown and sales rep Edwin Tan bent over backwards to resolve the situation. As a result of the goodwill extended by Parkview BMW, a positive outcome was achieved. I feel confident in saying that I will continue to be a BMW client in the future!!! Linda More

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Bad experience, poor customer, poor service a without qualit Pre-owned sales manager, not professional at all and missing decency A salesperson with poor poor customer service, with no, follow up I did not s Pre-owned sales manager, not professional at all and missing decency A salesperson with poor poor customer service, with no, follow up I did not see his face since I signed carless Manager and technician make your car dirty, damage your car I recently purchased X4 2018 28i, 16000 Kilometers for 56,000 $ from Parkside Toronto That was a week ago, here is what happened (I have all the photos) This is the third time that I have to leave my work and go back to Parkview BMW: First time I went back because: The salesperson did not fix a loos trunk They did not install the plastic part attached to the trunk door (Knowing that I mentioned and I emphasis) but it seems like once you sign that’s it Unpinned plastic that was surrounding the tire was misplaced (they asked me to come another day) The second time I went back because: I paid while I am purchasing the car to tint the front windows (400+) after going home I found out that the passenger window damaged from inside with two big scratches (the tint man was careless and did not even bother to redo it), if I did it outside it could cost me 100 with perfect job 3M film But I thought oh its BMW dealer they will do a good job, but I was mistaking I found out that the system not been rested and the previous owner name and data with the keys setup still there, it seems like no Quality process been followed for the Pre owned cars. The third time I went back because: After two hours of waiting (knowing that they said it will take an hour), I took the car and while I am the rubber around Chase is unplaced is like it’s been moved along with the airbag part???!!! (I have the photo) Looks like your technician do not wear gloves and they do not know what they should do (no order or quality) I went back and they kinds fix it but the airbag still misses placed and the rubber not perfectly in place like it was!!! I have to leave because of my work; also it left marks and dirt on the car interior They did not even bother to clean it or wash the Car like any dealership like Nissan or Honda which they wash your car if you change the oil or with any service I bought this car from BMW to avoid all this not to keep coming back to fix issues that are not mine Why I came to fix something that is not my mistake in the first place and why leaving with another damage part and dirt instead of cleaning the car???!!!! So now the total is four times that I went back to BMW and I am NOT even happy or satisfied after buying a car with 56000 + 420 to tint only 2 windows this is not what I was expecting at all More

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Trust and responsibility I know Arash since 2013, he helped me to purchase my first BMW!! A great purchase at the time and I enjoyed riding it. This year I was planning to re I know Arash since 2013, he helped me to purchase my first BMW!! A great purchase at the time and I enjoyed riding it. This year I was planning to replace it with a more recent model , so I called Arash and his expert advise on necessary details with various options allowed me to lease a 2019 car! Arash is very knowledgeable in BMW cars ,extremely thoughtful and trustworthy, important qualities for a customer satisfaction for any purchase . I will certainly recommend Arash to my friends and family. Thank you Arash! More

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Great salesman and dealership Ken went above and beyond to help me with my new purchase. Was very informative and could tell he had my best interest in mind when making his pitch. Ken went above and beyond to help me with my new purchase. Was very informative and could tell he had my best interest in mind when making his pitch. Very happy with my new ‘used’ car. More

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