Lacey Williams
Lacey Williams at Birmingham Luxury Motors
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Lacey Williams

Service Manager

Birmingham Luxury Motors

3501 4th Ave South
Birmingham, AL 35222

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rated
7 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

2 yrs, 11 mos

not yet
rated

7 Reviews

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7 Reviews of Lacey Williams

May 07, 2024

Dealership Rating
Employee Rating

Tanya was the best! ! She was prompt, easy to get ahold of and kept me in the loop every step of the way. Tanya made it extremely easy to purchase from out of state comin More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanya Shelby

May 07, 2024

Birmingham Luxury Motors responded

Mark, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tanya and our team, and we look forward to working with you again. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

April 11, 2024

Dealership Rating

Lacey was amazing, working Tesla to resolving technical issues with transferring ownership for the vehicle we purchased. Went above the call of duty. Thanks More

by Vince
Recommend Dealer
Yes
Apr 12, 2024

Birmingham Luxury Motors responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Lacey! If there is anything else we can do to assist you, Vince, please do not hesitate to let us know. We are always happy to help! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

March 05, 2024

Dealership Rating
Employee Rating

Tanya was absolutely amazing! ! She made our purchase process super easy!! You will be satisfied! More

by Andra Griffin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2024

Birmingham Luxury Motors responded

Thanks for sharing about your experience with Birmingham Luxury Motors. We appreciate your business, Andra, and hope to see you again soon! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 08, 2023

Dealership Rating
Employee Rating

Could not say enough great things about buying from BLM. There were some issues, but Lacey in service is AMAZING! Unparalleled when it comes to customer service, and that says a lot about a dealership. Buyi More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2023

Birmingham Luxury Motors responded

Cody, Thank you for your very kind review. Lacey and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Birmingham Luxury Motors. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

November 08, 2021

Dealership Rating
Employee Rating

Kali is trustworthy, caring, she listens, and communicates clearly. I recommend her to any and everyone. She’s the best! More

by LV
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mcgraw, Kali Verzone

Nov 08, 2021

Birmingham Luxury Motors responded

It's great to hear that Kali was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Birmingham Luxury Motors! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

July 10, 2021

Dealership Rating
Employee Rating

Best group of salesman ,the entire group was very nice and friendly, your very well greeted by the entire staff from the financial management to Sarah my salesman. More

by Lbrown3885
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, Tia Sanders , Chad Baldwin, Murad Fazal, Sarah Hosey, Desmond Reed, Charles Smelley

Jul 10, 2021

Birmingham Luxury Motors responded

Thank you for your business and this review! We're happy to hear that Sarah and the rest of our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

November 03, 2020

Dealership Rating
Employee Rating

Everyone was really nice and very professional. If I’m looking for another used car I would definitely visit Birmingham Luxury Motors and refer others as well. More

by pmbcjb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 04, 2020

Birmingham Luxury Motors responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Birmingham Luxury Motors. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

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