Kyle Silcox
Kyle Silcox at Ferman BMW

Kyle Silcox | Page 16

Service Advisor

Ferman BMW

31400 US Hwy 19 N
Palm Harbor, FL 34684

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4.8
298 Reviews
4.8

298 Reviews

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298 Reviews of Kyle Silcox

September 08, 2023

Dealership Rating
Employee Rating

Easy in. Quick service. Great waiting area. Service people were very helpful and friendly. I'll be back. More

by jcarney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano , Angelo Cardinale

September 08, 2023

Dealership Rating
Employee Rating

Yesterday, the same warning light came on about engine oil after spending 3k to resolve the issue. It would appear that the issue was not addressed. And yes, I’m ticked. More

by Kimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano , Angelo Cardinale, Didn’t interact with most so I can’t honestly rate

September 08, 2023

Dealership Rating
Employee Rating

I love love love my new i4! !! I get so many compliments on her. A very special thanks to Tom, my great salesperson, as well as his awesome manager. I have had my i4 since April More

by ranikarnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano , Angelo Cardinale

September 06, 2023

Dealership Rating
Employee Rating

Excellent Service! ! Great team! It was a smooth process. They answered all my questions.Thanks guys! More

by kiomarycaban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano , Angelo Cardinale

September 06, 2023

Dealership Rating
Employee Rating

Drove in and was immediately greeted and service discussed. Love tge waiting area. Completed my service quickly and I was on my way. More

by jcarney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano , Angelo Cardinale

September 02, 2023

Dealership Rating
Employee Rating

Great service! Got me in and out in record time. Thanks for a great experience More

by andreina.simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano , Angelo Cardinale

August 24, 2023

Dealership Rating
Employee Rating

Excellent, thorough, courteous, on-time, precise, knowledgeable, thoughtful, resourceful, Considerate, amicable, relatable, well informed, technology More

by mabreu4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 17, 2023

Dealership Rating
Employee Rating

I am not satisfied with the BMW that I bought, not the service. I have had the new car less than 1 month and have driven less than 300 miles. The car has had two system failures, the first after less th More

by NICK@EE.COLUMBIA
Recommend Dealer
No

Other Employees Tagged: Nick Hawk, Jamie Annese

August 11, 2023

Dealership Rating
Employee Rating

Sal always takes great care of my BMW. Great crew at Ferman BMW, very professional! More

by dmango40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Cleaver, Sal Graziano , Alan Mazur

August 02, 2023

Dealership Rating
Employee Rating

Dealership said they changed the oil and rotated the tires on the car and neither were done More

by angryray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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