Kristin DeMars

Alex did a great job from the moment I first walked into the showroom. Walked me through the various options/models for the Land Cruiser, located me a vehicle, and then communicated frequently until the veh the showroom. Walked me through the various options/models for the Land Cruiser, located me a vehicle, and then communicated frequently until the vehicle arrived. Made finally acquisition very easy as well. More

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Dusty got me the exact make and model I wanted, when all the other dealerships I called couldn’t. They drove to another state to get it! Other dealerships were only trying to push me into cars they had on l the other dealerships I called couldn’t. They drove to another state to get it! Other dealerships were only trying to push me into cars they had on lot. More

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Becka was quick and straightforward with pricing. She met me at the price that I needed to close the deal. Kind, too! She met me at the price that I needed to close the deal. Kind, too! More

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Brendan was very friendly and helped me find exactly what I was looking for, and I got a great deal! Highly recommend! I was looking for, and I got a great deal! Highly recommend! More

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Dusty went way above to get us the car we wanted. He was very knowledgeable and friendly. When we buy another Toyota we’ll give Dusty a call!!! 10 stars!! He was very knowledgeable and friendly. When we buy another Toyota we’ll give Dusty a call!!! 10 stars!! More

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Very happy with my buying experience. Becca worked to get me the car I wanted, answered my questions and was easy to communicate with. Becca worked to get me the car I wanted, answered my questions and was easy to communicate with. More

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I adore the team of people who helped with my sale! This was the most positive car buying experience of my life, and I consider the team my friends. Raul, Cassie, Kristin were my core team. Today, Gabr This was the most positive car buying experience of my life, and I consider the team my friends. Raul, Cassie, Kristin were my core team. Today, Gabriela walked me through the features and cell phone connect. Raul started the sales process over the phone. He was prompt, courteous, responded to texts at night. I was in no rush to purchase and estimated it would take me a month to find a model and price that suited me. Amazingly, Raul and I had our first conversation on Tuesday and I drove home in my new car on Friday. Raul is knowledgable, courteous, kind, and never pressured me. (When I feel pressured to buy, I go someplace else.) Raul is an excellent front line for Toyota. Cassie led me through the process once I was on site. She is knowledgable, courteous, friendly and ensured that I always knew what was happening in the process as well as what was next. We also had great conversation while we were awaiting next steps. I never felt "alone". She also coordinated to ensure minimal wait time on another day when I was coming back to meet with Kristin. We spoke several times. She is an asset to Toyota. Kristin and I also hit it off right away. She walked me through the service options, answered my many questions, gave me time to consider options, and, also because of her patience and low pressure, I purchased multiple warranties/services, which I had never done on any previous purchases in my life. Gabriela is an expert at walking through car features. Methodical, knowledgable, patient (when the app was having issues). She also committed to following up on a gas mileage question (I am only getting 33 to 34 instead of 41/38). I felt like she really cared and plans to follow up. We had great conversation, she cared about my experience, and is another friend at Toyota. This entire team was outstanding!! More

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Great customer service and wonderful people to work with! We love every car we get from Toyota of Gladstone! We love every car we get from Toyota of Gladstone! More

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Great customer service experience and all were very ready to help me with my new vehicle. to help me with my new vehicle. More

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I have never personally purchased a new car and my wife has only purchased one (used). So to say we were nervous and anxious about the experience is putting it lightly. I placed inquiries with just abo has only purchased one (used). So to say we were nervous and anxious about the experience is putting it lightly. I placed inquiries with just about every Toyota dealer in the area and I can say that I am incredibly happy we took Bobby's call. Bobby was responsive the entire day prior to us coming in ensuring we had a good idea of what our trade in would be, what documents we needed to purchase a new vehicle and an overall sense of how things would go. During the day of purchase Bobby was ready to answer all of our questions and show us multiple options for Rav4s. One of which we did love, but initially thought it may be a bit out of our price range. Bobby put together multiple pictures of what our financing would look like based on different down payments combined with our trade in. In the end we ended getting not just a new car, but the car we thought we would not be able to afford or have access to do to it being a more rare trim. Overall Bobby was a great person to work with through the car buying process and I would recommend anyone I know needing a new car to contact him directly. More

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