Kristin Bruner
Kristin Bruner at Klaben Ford Lincoln
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Kristin Bruner | Page 3

Front Office

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Kristin Bruner

June 28, 2023

Dealership Rating
Employee Rating

Working with Kristin Bruner was a pleasure. I needed a mirror replacement on my F250 and everything went as smooth as possible. The insurance company adjuster quoted the wrong mirror on there e More

by b.hoversten
Service Price Transparency
Recommend Dealer
Yes

May 04, 2023

Dealership Rating
Employee Rating

Craig is an exceptional employee lucky rich Klaben to have an employee that is so dedicated, professional and interested in the customers. We are lifelong customers of Klaben Chrysler and we appreciate t More

by Taugustint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 01, 2023

Dealership Rating
Employee Rating

They did excellent work at fixing my 2013 Kia Sportage after i hit a deer Thank You !!! More

by tc55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Fritz

May 01, 2023

Dealership Rating
Employee Rating

Had to take my car to the body shop. Kristin Bruner greeted me and my day became a lot less stressful than I thought it would be. Kristen took care of everything. She is one of a kind! T More

by Dnacarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 20, 2023

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Employee Rating

Family caring never disappoints. We refuse to use any other dealership. Klaben Ford is the best! More

by pam and jeannette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Angela Mazzagatti

February 24, 2023

Dealership Rating
Employee Rating

They did the job I needed done. They tried not to fix certain parts until I called them out. They scratched my car and called me to fix their accident a week later. More

by Yazen Amawi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Fritz

Feb 24, 2023

Klaben Ford Lincoln responded

Thank you for taking the time to provide a review of your experience at the Klaben Body Shop. Our goal is to always exceed the expectations of our customers, and it appears we failed to do that. I appreciate you taking the time to speak with me via a phone call and for providing further insight into your experience. We’re also looking forward to seeing you next week so we may address any outstanding concerns. From our conversation, I trust you realize that we are, and will be, here in the future for any concerns or issues that may arise. Some may take a 3 star review and be satisfied, and again we appreciate it, but we are always looking for our opportunities to improve upon what we do every day. This is what drives our continuous quest for honest customer feedback. Thank you again for you review, and just know that the entire team remains at your service. Artie Gissinger, Body Shop Manager, agissinger@klaben.com, 330-678-0555.

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