"An Great, Fun and Reassuring Experience"
I just recently purchased my Prius from Pickering Toyota and this being my second purchase from them was the best. From the first day my wife and I were introduced to Matthew we were excited to go through the whole process with him. He is a great, energetic and patient person who not only tells you everything you need to know about purchasing and leasing but he also doesn't rush you in the decision making process. He was very patient with us as we couldn't make every appointment we scheduled but every time we made an appointment he made it a very fun and informative experience. Although he couldn't make the time to pick up the vehicle, he left us in the very capable hands of Kheneil who helped us get our vehicle, showed us everything we needed to know and cleaned up any little debris that was on the vehicle. He also treated us very well offering us cookies and refreshments and letting us know where all the departments were. He also thoroughly explained what all the paperwork meant as we signed. I will definitely look forward to working with them in the future. Also I must admit that Angelo, the manager was very gracious and helpful in the whole process as well!
"Excited!!! That is exactly how I felt from the moment I..."
Excited!!! That is exactly how I felt from the moment I stepped into the Pickering Toyota dealership. This is my first experience with owning a Toyota and Kheneil Black was awesome from the first minute. He made me feel comfortable and safe, there was a great connection. Kheneil is professional and knowledgeable not only about Toyota but the car industry. He is honest, open, and sincere which helped me feel more at ease with my decision to lease a 2020 Toyota Corolla XSE Hatchback from him and Pickering Toyota. I’m so happy with my car, I LOVE IT!!!
And I can’t forget the rest of the team at Pickering Toyota. Angelo, Blair, Nick, and the receptionist (I’m sorry I don’t know her name!), they were just as wonderful. I really felt I was in caring hands that want me to be happy, not just on the day of signing but every time I am in my Toyota or come in to the dealership.
Thank you Kheneil and the Pickering Toyota team for making this experience a joyous and non regrettable memory. God bless and I look forward to the next 5 years (hopefully more) of driving my Toyota. 😃
Other Employees Tagged:
, Blair, Nick, and the receptionist.
"Professional and Customer satisfaction"
- J.R. Hanko
From the beginning of my quest to purchase a RAV 4 Limited 2020.
The professional and satisfaction I received as a customer was a pleasure.
As a female and senior, Mr. Black, Mr.Sediqzadah and Mr Aide, made my experience at Pickering Toyota pleasant.
Also, explaining everything in detail every step of the purchase and answering any/all questions I had was just amazing.
I felt that my purchase was full filled beyond expected.
Thank you for my wonderful time and vehicle.
Pickering Toyota is definitely a place to received 100%+ customer service.
"6 STARS for best customer service!"
My family and I went into Pickering Toyota specifically to look for a fuel efficient car thats safe and wouldn't break the bank. The moment we entered the showroom, Kheneil greeted us with a welcoming smile. He showed us around the showroom and presented the cars that would fit our budget and needs. We were pleasantly surprised at the amount of knowledge he knew about all of them. He even knew the comparables of other companies. Throughout the process, he never pressured us or used "car sales tactics" to make us buy/lease a car from him. We felt he was very honest and upfront about everything. We ended up test driving 3 vehicles on the main roads as well as the highway. We have been to many, and when I say many, I mean MANY car dealerships, hands down he's one we would go back to in a heart beat. The car dealership itself was huge! There were easily 13-15 cars on display. Cookies and coffee were presented upon entering. We would have liked to see a kid friendly area with toys to entertain the kids. Overall a beautiful and well laid out showroom with lots of options to look out. If you want a stress free experience and walk away with an awesome vehicle at an amazing deal, Kheneil from Pickering Toyota is your man!
"Great guy and he is very friendly and he always smiles!..."
- John zee
Great guy and he is very friendly and he always smiles! He is always whiling to help you ! Yes I will deal with him in the future
"I bought my first car from this dealership and loved the..."
I bought my first car from this dealership and loved the experience so much that I went by a second time. Its further from my home and there are other toyota dealerships closer to me however the sales staff at Pickering Toyota treat you in a professional and friendly manner and provide you with their honest advice to advise you if you are making the right decision for your needs. Kheneil Black is my preferred salesperson of choice. I know I can call or text or even drop in anytime i have any questions or concerns and i know i will be treated with the utmost professionalism. He is kind, honest and friendly on top of that and has a very lovely personality. The manager Angelo was a very nice man as well. He did everything possible to work out a price that worked for me. I traded in my 2019 corolla for the new 2020 rav4 all wheel drive and LOVE it! I always refer any friends and family to pickering toyota. Thank you for everything !!!
"This is a great dealership with great staff! Kaneil was..."
This is a great dealership with great staff! Kaneil was very professional and super helpful. He knows is stuff and is very straightforward with his customers.
Bought a new Rav4 from Kheneil. He was kind and courteous. Took the time to explain everything that needed to be. He wasn't pushy and let work through everything as we needed to. For the delivery, he picked me up from my house to bring me to the dealership.
"A sales team that treats you like a person not a sale!"
My fiance and I had been shopping around for a few months when we finally visited Pickering Toyota. We had been to a few different dealerships, including Clarington & Whitby Toyota, and had underwhelming experiences. Pickering Toyota was a dream, more specifically Kheneil and Angelo. I was extremely nervous about purchasing 2 new cars on top of a wedding this year but these guys made the experience fun and exciting. We hit a few bumps along the way, but welcome to life. They both went above and beyond to make the experience. Not only did they provide me with a rental when they were experiencing system issues but Kheneil hand delivered my new vehicle! I would 100% recommend visiting Pickering Toyota. Just make sure you find Kheneil. He will make the experience amazing!
I've recently purchased a 2017 Toyota Corolla and would like to extend my sincere gratitude to Kheneil B. for the excellent service he provided. He was very respectable and professional. The process was completed with professionalism and the best service one can ask for. I have to say the level of communication was great and found I could reach him at any time to answer any of my questions, Thank you!!!