Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Kevin Hernandez
Kevin Hernandez at BMW of Orland Park

Kevin Hernandez

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

Contact Me
4.7
42 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

42 Reviews

Write a Review

42 Reviews of Kevin Hernandez

August 12, 2025

Dealership Rating
Employee Rating

First time there. For once the person I worked with actually drives an EV that BMW makes. Took a little longer than I thought but the work performed seems to be well More

by JUHUTI99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 13, 2025

BMW of Orland Park responded

Thank you for sharing this feedback about your experience with our team! We hope to welcome you back to BMW of Orland Park again in the future. Safe travels!

August 07, 2025

Dealership Rating
Employee Rating

Had a great experience buying my car at Orland Park BMW! The entire staff was friendly and professional, and they made the whole process easy and stress-free. Victoria, our salesperson, was super helpful an More

by matthew.nosal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Kendra , Monika Zborska- 5 Stars

Report | Print
Aug 07, 2025

BMW of Orland Park responded

Thank you so much for the wonderful review! We're thrilled to hear you had a great car-buying experience at BMW of Orland Park. Victoria and Monika will be delighted to know they helped make the process smooth, comfortable, and stress-free for you. Your kind words mean a lot to our team, and we truly appreciate the recommendation. Enjoy your new vehicle! Best Wishes, BMW Of Orland Park

August 07, 2025

Dealership Rating
Employee Rating

Kevin really took care of my needs, I was going to bring my car back for service another day but he mad sure everything was taken care of all in one day! Thank you Kevin! More

by JACKSONMONICA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 07, 2025

BMW of Orland Park responded

Thank you for the great feedback! We're so glad Kevin was able to take care of everything for you in one visit. We’ll be sure to pass along your kind words—thanks again for choosing us! Best Wishes, BMW Of Orland Park

July 30, 2025

Dealership Rating
Employee Rating

I was in the waiting area for quite some time for an oil change, brake flush and car wash, but it was expected. Everyone was very friendly overall and that definitely makes the experience even better. More

by LESLIEABARCA0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 30, 2025

BMW of Orland Park responded

Thank you for your thoughtful review! We appreciate your patience during your visit and are glad to hear the friendliness of our team made the wait more pleasant. Your understanding means a lot, and we’re always here to ensure you leave with a positive experience. Looking forward to seeing you next time! Best Wishes, BMW Of Orland Park

July 30, 2025

Dealership Rating
Employee Rating

Fast service and accommodation was made for my last minute request. I could not ask for better service. More

by DTROUPE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 30, 2025

BMW of Orland Park responded

Thank you for the great review! We’re happy we could accommodate your last-minute request and provide fast, reliable service. It’s always our goal to go above and beyond for our customers. We truly appreciate your kind words and look forward to serving you again! Best Wishes, BMW Of Orland Park

July 29, 2025

Dealership Rating
Employee Rating

The process was easy and I appreciate Kevin’s attention to detail handling my car. More

by r_strahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 30, 2025

BMW of Orland Park responded

Thank you for the kind words! We're glad to hear the process was easy for you and that Kevin took great care of your vehicle. We'll be sure to pass along your appreciation—he’ll be happy to hear it! We look forward to seeing you again. Best Wishes, BMW Of Orland Park

July 27, 2025

Dealership Rating
Employee Rating

Fantastic Friendly Professional Z always does a great job with nice staff and expertise and speed. More

by WRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe

Report | Print
Jul 28, 2025

BMW of Orland Park responded

Thank you for the kind words! We're so glad to hear you had a fantastic experience with our friendly and professional team. Our staff is always here to deliver expert service with speed and care! Best Wishes, BMW Of Orland Park

July 17, 2025

Dealership Rating
Employee Rating

Orland BMW took care of my oil change quickly and informed me of recommended maintenance. More

by E36MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Scanlon

Report | Print
Jul 18, 2025

BMW of Orland Park responded

Mike, it was our pleasure to assist you. Thank you from all of us here at BMW of Orland Park!

July 10, 2025

Dealership Rating
Employee Rating

Stellar, comprehensive service from start to finish—professional, efficient, and reliable. You exceeded expectations. You rock! Highly recommend this dealership! More

by Elated Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph DiGiovanni, Dion Grace, Dan Schedler

Report | Print
Jul 11, 2025

BMW of Orland Park responded

Thank you for the review! It is terrific to hear that our team was so helpful. We appreciate your business and hope to see you again at BMW of Orland Park. Safe travels ahead!

July 08, 2025

Dealership Rating
Employee Rating

Negligent…. leaving a rag in my engine is unacceptable… spoke to upper management. They didn’t care about it. Have pictures to show. More

by LOWEYES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 08, 2025

BMW of Orland Park responded

We sincerely apologize for the mistake and for the frustration it caused. Leaving a rag in your engine is a serious error and not reflective of the standards we hold ourselves to. We're also sorry you felt dismissed after speaking with management — your concerns should have been handled with more care. We would appreciate the opportunity to make this right. Please contact us directly so we can review this further and ensure it’s properly addressed. Brian Coster 708-460-4545 Best Wishes, BMW Of Orland Park

1
2
...
5

Dealership Inventory (449 Vehicles)

new 2026 BMW X3 car, priced at $55,525
2026 BMW X3
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$55,525
View Details
new 2026 BMW X5 car, priced at $77,920
2026 BMW X5
new
Skyscraper Gray Metallic exterior
Automatic
All-wheel Drive
$77,920
View Details
new 2026 BMW X7 car, priced at $91,925
2026 BMW X7
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$91,925
View Details
new 2025 BMW X1 car, priced at $47,180
2025 BMW X1
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$47,180
View Details
new 2026 BMW X7 car, priced at $88,635
2026 BMW X7
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$88,635
View Details
new 2025 BMW X3 car, priced at $54,135
2025 BMW X3
new
Alpine White exterior
Automatic
All-wheel Drive
$54,135
View Details
View All Inventory