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Dion Grace
209 Reviews
209 Reviews
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209 Reviews of Dion Grace
April 01, 2026
Fast, easy, efficient & connected. I felt very well taken care of, from the drop off to pick up it was perfect. I felt very well taken care of, from the drop off to pick up it was perfect. More
by MATTHEWCAIN16
Verified CustomerOther Employees Tagged: Lucas Galifos, James Hatchett, Jason Jakubowski, Richard Pool, Cory Kazienko, Rob Snipe, Jordan Vieceli, Sean Galvin, Steven Anderson
March 30, 2026
Dion was professional and courteous. I appreciate the video by the technician despite him not being able to determine why my headlights are flickering during the day. As a matter of fact I appreciate the video by the technician despite him not being able to determine why my headlights are flickering during the day. As a matter of fact, it happened again today … two days after the visit. More
by DBAKER1004
March 05, 2026
The maintenance was done in a timely manner. Mr. Grace was helpful and professional. I especially appreciated BMW of Orland Park’s shuttle service to pick up my vehicle. Mr. Grace was helpful and professional. I especially appreciated BMW of Orland Park’s shuttle service to pick up my vehicle. More
by RNS57
February 15, 2026
Candace was great from start to finish. I came in for one thing and she assisted me with several more with not sweat off her back not to mention she was pregnant and I didn’t realize until I came in for one thing and she assisted me with several more with not sweat off her back not to mention she was pregnant and I didn’t realize until I was receiving my vehicle back after working with her for over a week!!! 10 stars to Candace from a very appreciative customer!!! Catrena More
by CATRENACRAIG
Other Employees Tagged: James Hatchett, Jason Jakubowski, Richard Pool, Cory Kazienko, Rob Snipe , Candice Ocegueda
January 12, 2026
Great Customer Service! ! The interaction with the Service Department Manager and Service Team was commendable. Thank for a great experience with the BMW Brand. ! The interaction with the Service Department Manager and Service Team was commendable. Thank for a great experience with the BMW Brand. More
by AG5QUEEN9
January 12, 2026
Great customer service! Dion was great, professional, and knowledgeable, plus he took care of us and provided all the details I needed to get the service I needed on my car. Dion was great, professional, and knowledgeable, plus he took care of us and provided all the details I needed to get the service I needed on my car. The waiting area had beverages, and the wifi was great. I will continue to bring the car here for servicing. More
by ECASTIL8
Other Employees Tagged: The Cashier ladies were great too.
January 11, 2026
We recently been to get our first oil change service since purchase in the car last May and and everything went smooth and our service guy was uber polite. Thank you for your customer service! since purchase in the car last May and and everything went smooth and our service guy was uber polite. Thank you for your customer service! More
by TANYA416
January 09, 2026
Ok ok ok o k ok obk oko bk ok oko mok ok ok ok More
by JOANNFORIEST
Other Employees Tagged: Alvin Crowder, James Hatchett, Jason Jakubowski, Richard Pool, Cory Kazienko, Rob Snipe, Jordan Vieceli , Candice Ocegueda
January 08, 2026
I give my service advisor Dion Grace a 10/10 for excellent customer service and pricing. He was very professional, knowledgeable, and took time to explain clearly everything. The pricing was fair an excellent customer service and pricing. He was very professional, knowledgeable, and took time to explain clearly everything. The pricing was fair and transparent, and I felt confident and well taken care of throughout the entire process. Thank you again Dion Grace! More
by JACKSONMONICA30
