Kenneth "Rags" Jones | Page 30

3rd time is not a charm Have had a 2019 Honda Pilot for about 5 months. Video display system was not working properly. On 2nd visit, system finally changed. Then speakers sta Have had a 2019 Honda Pilot for about 5 months. Video display system was not working properly. On 2nd visit, system finally changed. Then speakers started crackling noise. Updated software. Still making noise and now video is goofing up again. ...so heading back for 4th time for These odd electrical issues. I’d avoid the Pilot until they solve these problems. Not just mine. Visit nhtsa website to see others with same problem. More

by MATTSDADALLEN Verified Customer Verified Customer

Helpful 0

Report | Print

Honda Service I purchased my car from this dealership so I have always gotten it serviced there. The service reps are always friendly and knowledgeable so I always I purchased my car from this dealership so I have always gotten it serviced there. The service reps are always friendly and knowledgeable so I always feel comfortable leaving my car in their hands. More

by SHANNELBRADLEY Verified Customer Verified Customer

Helpful 0

Report | Print

Went in and came back out So polite even though they were working on the service department I still got good Customer experience and it took like 30 mins to get my oil change a So polite even though they were working on the service department I still got good Customer experience and it took like 30 mins to get my oil change and tires rotated I was so happy I thought I was going to be for hours😇😇😇😍 More

by notorious25 Verified Customer Verified Customer

Helpful 0

Report | Print

Kenneth Jones Everyone has always been so professional and helpful. Kenneth has assisted me with both my service visits and he is most helpful and patient with all Everyone has always been so professional and helpful. Kenneth has assisted me with both my service visits and he is most helpful and patient with all my questions. More

by TOMMYE7000 Verified Customer Verified Customer

Helpful 0

Report | Print

Oil change multiple leaks Although the added expense was a surprise the fact that my c-rv was been worry free for 100,000 miles, it was due for a big hit Although the added expense was a surprise the fact that my c-rv was been worry free for 100,000 miles, it was due for a big hit More

by SALLYJAKEB Verified Customer Verified Customer

Helpful 0

Report | Print

Service center did the headlight DRL TSB quickly. Kenneth Jones ensured that the defective headlight was replaced quickly and under warranty (TSB). The people inside was very welcoming while I waited Kenneth Jones ensured that the defective headlight was replaced quickly and under warranty (TSB). The people inside was very welcoming while I waited for the repairs. They answered my questions about the newer car models. More

by bnlum.cn Verified Customer Verified Customer

Helpful 0

Report | Print

Great Service Awesome experience. I went to have a oil change at Honda and end up buying a brand new car! thank you for the diligence and fantastic coordination be Awesome experience. I went to have a oil change at Honda and end up buying a brand new car! thank you for the diligence and fantastic coordination between Service and sales I was able to trade my old car for a 2019 Honda fit!!! I realized that buying a new car gave me a peace of mind I needed because my old car had to many miles and I had to go too frequently to have many repairs done. Sometimes with really old cars you feel like car repairs are never ending and now I enjoy that I don't have to think in what would be my next service More

by JOHANA SUAREZ Verified Customer Verified Customer

Helpful 0

Report | Print

Wolfchase Honda has great service The service I get at Wolfchase Honda is always dependable and a great experience. I recommend them to all my co-workers and family members. I have bou The service I get at Wolfchase Honda is always dependable and a great experience. I recommend them to all my co-workers and family members. I have bought 10 Honda vechilces from this dealership for my family only because of the great and dependable service they provide. More

by Chuck Verified Customer Verified Customer

Helpful 0

Report | Print

Inconsistent 3 weeks ago we took our van for an oil change and were told we had 50% left on brakes. Then yesterday we were told we needed our brakes changed. And w 3 weeks ago we took our van for an oil change and were told we had 50% left on brakes. Then yesterday we were told we needed our brakes changed. And when I asked about it the service representative told me that the techs don’t always gauge things right. Why would I take my car to Honda if they can’t give me accurate information. Feels like I was sold something I didn’t need. Horrible service and response by the people in the service department. More

by REYMUNDOMENESES Verified Customer Verified Customer

Helpful 0

Report | Print

Run down but Pleasant employees The service center is old and run down, the people seem pleasant. This was my first visit to this service center. I usually go to Honda 385, customer The service center is old and run down, the people seem pleasant. This was my first visit to this service center. I usually go to Honda 385, customer service is much better at the Honda Nation dealership. The only reason I brought my car here was the free service offered after purchase. I have one more free service and will probably return to Honda 385. As the service center is much more up to date. Honda 385 is much more customer oriented, its the little things for example, they always wash your car, not give you a coupon for you to do it yourself and tell you that you will have to come back to use the Nissan car wash at a later date. More

by DORETTA.OCAMPO Verified Customer Verified Customer

Helpful 0

Report | Print