Luis Castillo
Luis Castillo at Wolfchase Honda
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Luis Castillo

Sales Consultant

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

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4.8
186 Reviews

been at the car business for 10 years and here I am at wolfchase honda treating the customer that way I want to be treat.

Dealership Experience

5 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

human resources degree.

4.8

186 Reviews

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186 Reviews of Luis Castillo

May 15, 2024

Dealership Rating
Employee Rating

Received excellent service from Wolfchase Honda. Would definitely refer Wolfchase Honda to family and friends. More

by cook.kathie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Werner

May 14, 2024

Dealership Rating
Employee Rating

Wolfchase Honda was very helpful and the purchase was completed in a timely manner. We got there at 6:00 pm and they stayed late to make the deal More

by DEREKKISSELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Williams

May 14, 2024

Dealership Rating
Employee Rating

Las personas que trabajan allí son muy amables, por eso lo califico como excelente dealer More

by TEREBONT_9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skylar Lewis

May 13, 2024

Dealership Rating
Employee Rating

Luis Castillo was outstanding to work with! He was was very friendly and helpful every step of the way. Billy Kessler was also helpful and attentive. There was a lot of people waiting for help More

by JKNOLLMI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Kessler

May 12, 2024

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Employee Rating

Wolfchase Honda was very accommodating to our needs. The dealership was fast once we made our decision. More

by DEREKKISSELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Williams, Billy Kessler

May 08, 2024

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Awesome sales representative Luis and the general manager Youmni were addressing all questions and the handover was smooth More

by EDWIN.ANTHONI
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trevor Werner, Youmni Hamami

May 04, 2024

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Luis andmade it an easy 2 day process for me even with my hectic work schedule . Great dude and I would highly recommend his services . Trevor also got me in and out with his quick and highly knowledgeable s More

by CHADDALEX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Werner

May 06, 2024

Wolfchase Honda responded

Thank you so much for your amazing feedback and for choosing Wolfchase Honda for your recent vehicle purchase. It's rewarding to hear that you enjoyed the buying process provided to you by Luis, as he always strives to listen and provide what our customers are looking for. We appreciate your business and wish you many safe and happy miles in your new Nissan.

May 04, 2024

Dealership Rating
Employee Rating

Very pleased with my purchase! Luis was attentive, helpful and knowledgeable! Silas was friendly and helpful! They were not pushy and listened to my needs and wants. I am very plea More

by Patsy Grisham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Silas Amoh

May 06, 2024

Wolfchase Honda responded

Thank you, Patsy, for giving Wolfchase Honda the opportunity to earn your business and for providing our team with a 5-star review. I'm happy to hear that your overall experience with Luis was so great and that you found the process to be both comfortable and easy, that's the kind of customer experience we strive for. We appreciate your business and wish you many safe and happy miles in your new Honda.

May 03, 2024

Dealership Rating
Employee Rating

Terrible service dept rude guy waited 4 hours. I will Never go back. Terrible time. More

by utvol67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 06, 2024

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent service experience. I'm so sorry to hear that your service experience was below your expectations. We strive for 100% customer satisfaction, so I apologize that we failed to achieve that for you. Based on the information provided, we are unable to determine your name and who you worked with, but would love to learn more about your experience. If you could please contact one of our Customer Relations Managers at 901-255-3736, we would the opportunity to try and work this out with you.

May 03, 2024

Dealership Rating
Employee Rating

He was welcoming. We had lots of doubts choosing in between sport and sport L, after talking to Romeo everything was clear. Purchasing the car was easier as Romeo help More

by nakeaparanji
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Wolfchase Honda responded

We truly appreciate your feedback and the 5-star rating. I'm so happy to hear that you enjoyed buying process provided by both Jerry and Romeo, especially since Romeo was able to clear some things up for you. We strive to provide a truly exceptional buying process so it's rewarding to read your comments. Thank you for your business and we hope you enjoy many safe and happy miles in your new Honda.

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