"Very much into details "
Few days after my brand-new X5 was delivered I noticed a small issue which made me go back to the service centre who didn’t spare any efforts to review and diagnose the problem.
From the sales perspective I wouldn’t find any person better than Ken who always go the extra mile to meet our requirements.
"Great team & Great Service. "
Budds Team is very professional and accommodating. Service was completed quickly. I have been a Budds customer for 20 Years and have always been taken care of from Sales to Service.
"Amazing experience! Good coffee and friendly staff"
I've been through many dealerships throughout my life and none even come close to the experience that I had at Budds. While waiting, Alex, the service technician checked on me several times and was fantastic! He was helpful, informative, knowledgeable and most of all just a great guy. Ken was also great. Zero pressure and made me feel super comfortable while I was browsing cars. By the time my oil change waa done I didn't want to leave. Great coffee and snacks too!
Alex and cx service desk was fantastic!
Great customer experience over all.
Alex made sure he could get my car cleaned within the 2 hour wait.
Other Employees Tagged:
"Great .... as always."
The service group contacted us for required warranty period service on a timely basis. The necessary work was carried out on the agreed day/time in quick efficient way. The car was cleaned afterwards. Ken was his usual entertaining self during my wait for return of the vehicle. Always a good (even fun!) experience.
Met with leslie to discuss going into a new car.
She was very pleasant and interested in what I had to say.
Will stay in touch with her.
"Service with a smile"
I have been dealing with BUDDS BMW for 6 or 7 cars now.....always a great experience especially in the service area. Polite friendly and genuine care to meet your time and execution expectations. Quite honestly the best experience with any auto dealer and I say that confidentialy as I have had many cars!
"Fantastic staff and customer service is second to none "
I was able to resve my old vehicle
And lease my M2
The management, sales and service made it all happen.
It was a very rewarding experience
"Superior Customer Service"
I recently purchased a car through Ken. His level of service has been exceptional. From the time that I walked into the dealership until the time I drove my car off the lot, the service has exceeded my expectations. Thank you for providing a stress free purchase.
"Touch of class "
- Harry Dhanjal
Always a pleasure to have The Budds” family service my vehicle, the entire staff is excellent and are always very customer oriented and never miss a beat