Ken Brown

Ken helped me with an estimate for a broken wiper, which was not part of the scheduled service. was not part of the scheduled service. More

by MGDGUA Verified Customer Verified Customer

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Fixed the problem that it came in for but somehow missed the big issue which would have been noticed immediately if the mechanics did additional testing or diagnoses. the big issue which would have been noticed immediately if the mechanics did additional testing or diagnoses. More

by fountain461015 Verified Customer Verified Customer

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Service has always been top notch, I’ve been a long time customer. Very friendly and flexible scheduling available as well. Love my salesman Jorge as well. Family ford is awesome! customer. Very friendly and flexible scheduling available as well. Love my salesman Jorge as well. Family ford is awesome! More

by kathleen.carey Verified Customer Verified Customer

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I bought my car here new, and have been coming in for service ever since. I trust them with my vehicle's longevity. Excellent service at a good price. service ever since. I trust them with my vehicle's longevity. Excellent service at a good price. More

by KJ Verified Customer Verified Customer

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They fixed what another dealer messed up. And took me in as soon as they could. And took me in as soon as they could. More

by C52turcotte Verified Customer Verified Customer

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There was a recall on my 2025 Maverick hybrid AWD…a passenger airbag sensor or something . Family Ford sent a technician to Where my truck was parked (at my place of work) to complete the recall repai passenger airbag sensor or something . Family Ford sent a technician to Where my truck was parked (at my place of work) to complete the recall repair. The Tech was super polite and efficient. Th is was the least inconvenience to me possible's and I am still in appreciative awe! More

by doltsch Verified Customer Verified Customer

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I never bought anything from YOU and maybe you should start looking at your applications for new employees who know what they are doing. There's my survey you asked for. Have a nice day start looking at your applications for new employees who know what they are doing. There's my survey you asked for. Have a nice day More

by CWHALLEY7 Verified Customer Verified Customer

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Excellent experience the entire way. From pick up to drop off, everyone was professional and courteous. Family Ford went above and beyond to make sure I was informed and involved during From pick up to drop off, everyone was professional and courteous. Family Ford went above and beyond to make sure I was informed and involved during the entire process. More

by IDAGILMORE Verified Customer Verified Customer

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Ken in service was extremely helpful. My truck had a few issues that took some effort to diagnose. His communication with me along the way was more than I expected including after the s My truck had a few issues that took some effort to diagnose. His communication with me along the way was more than I expected including after the service was complete to make sure I was happy with how the truck was operating. I am a customer for life. More

by Mikerogers0402 Verified Customer Verified Customer

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Friendly, organized and efficient Great overall experience They kept me apprised of the progress and called, as promised, when completed. experience They kept me apprised of the progress and called, as promised, when completed. More

by KKCURRY8 Verified Customer Verified Customer

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