Keith Sutton
Keith Sutton at Jim Butler KIA

Keith Sutton

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

Contact Me
4.8
702 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

17 yrs, 4 mos

Languages Spoken

English English

4.8

702 Reviews

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702 Reviews of Keith Sutton

September 23, 2025

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Employee Rating

The service was nice and clean. Got all the explanation and issues resolved. Got back the car nice and clean More

by vpimpalgaonkar
Service Price Transparency
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Recommend Dealer
Yes

September 19, 2025

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Quoted me several different prices, went in for a free engine replacement, came out with still almost a $1000 of other charged items they said I had to have. Got home and found other issues. More

by kc
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Recommend Dealer
No

Other Employees Tagged: Danielle Reid

September 19, 2025

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i had a pleasant service visit. 90,000 mile service performed on my Sorento and emission testing completed for registration purposes. Waiting area is nice with coffee. More

by pcgg44
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Recommend Dealer
Yes

September 19, 2025

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Keith is great. Listened and was sympathetic to budget for my service appointment. Good communication here. Thanks. More

by shultzabergera
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Recommend Dealer
Yes

September 19, 2025

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I had a great experience with my recent service appointment at Jim Butler Kia. Keith was very nice and my car was serviced quickly. More

by DLH531
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Recommend Dealer
Yes

September 17, 2025

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I love the entire Jim Butler Family! They are awesome and made sure I left with a new car and a New Start! Thank you Zack Pharrell for all your help!! More

by Mistyb Lovely
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Recommend Dealer
Yes

Other Employees Tagged: Brad Sowers, Scott Seifried, Mary Williams, Kenny Kent , Zachary Pharrell

Sep 17, 2025

Jim Butler KIA responded

So glad you had a great experience!

September 16, 2025

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Received well and no issue picking up my car. Went for recall. Got my car in 1 hr More

by bist.kiran
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Recommend Dealer
Yes
Sep 16, 2025

Jim Butler KIA responded

Your support makes a big difference-thank you for choosing us!

September 11, 2025

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Great place people and inventory! The service department was so understanding and a pleasure to work with. More

by marshallprocess3
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Recommend Dealer
Yes
Sep 11, 2025

Jim Butler KIA responded

WE are thrilled to hear that! Thank You

September 10, 2025

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Employee Rating

I was very impressed with the professionalism of everyone I dealt with during my routine maintenance appointment. Keith did a great job of keeping me informed all during my appointment and his communication More

by penny
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Recommend Dealer
Yes

September 07, 2025

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They always step up to the plate and do a great job. Very customer oriented. More

by joenic467
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Recommend Dealer
Yes
Sep 08, 2025

Jim Butler KIA responded

We really appreciate your kind words.

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