Matt Burch
Matt Burch at Jim Butler KIA
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Matt Burch

Service Director

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.6
35 Reviews
4.6

35 Reviews

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35 Reviews of Matt Burch

May 14, 2024

Dealership Rating
Employee Rating

I would've given a 5☆, but after 4 calls I received no call back on my problem. I finally made an appointment only to be told that I could have solved my problem with out dealer help.😔 More

by wheezie923
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 13, 2024

Dealership Rating
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Great experience, wonderful customer service. Highly recommend the staff. Service appointments are always on time More

by bowman0344
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 10, 2024

Dealership Rating
Employee Rating

Didn't answer the phone or return messages. Had to physically go to the dealership to make appointments. Then when dropping cars off for appointments, only had down oil changes, nothing else di More

by joshleifert
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

May 03, 2024

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Employee Rating

By far the best service department in the business! The new service manager Allen is awesome. Thank you!! More

by Lmb
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Recommend Dealer
Yes

May 03, 2024

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Employee Rating

Love the service everytime I use them, love the environment as well. Wish I could always use them. More

by ravenchisley
Service Price Transparency
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Recommend Dealer
Yes

April 29, 2024

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Employee Rating

Service was wonderful thank you. Everyone was very friendly will definitely bring our car back. More

by iluvphoebepug33
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Recommend Dealer
Yes

April 26, 2024

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Great Howe er I took my car in for oil changed and asked them to check to see if I had the recall problem. NO ANSWER YET. still waiting. More

by brenda25
Service Price Transparency
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Recommend Dealer
Yes

April 24, 2024

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Fifth car I have purchased here always a good experience and I was in the car business for 30 years More

by jjac5555
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

April 24, 2024

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Employee Rating

Great experience the fifth car I bought there and will be back and will tell my friends More

by jjac5555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 18, 2024

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Employee Rating

Every thing was smooth and quick. Everyone kept up to date every step of the way More

by smittyg45
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Recommend Dealer
Yes
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