Kathy Smith | Page 4

Disappointed that my battery was measuring very low on the tester but still couldn’t be replaced. It’s only 31 months old with an 84 month warranty on it. I’m still having issues off and on with getting i the tester but still couldn’t be replaced. It’s only 31 months old with an 84 month warranty on it. I’m still having issues off and on with getting it to turn over sadly. Everything else was top notch More

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I had to take my Murano in for service at Gates Nissan Richmond Ky. Kathy was extremely helpful and very friendly. She does a great job in the service department. Thanks Gates Richmond Ky. Kathy was extremely helpful and very friendly. She does a great job in the service department. Thanks Gates More

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Pleasant Car Purchase Experience I recently purchased a 2020 Nissan Sentra from Gates Nissan Dealership. I was very satisfied with my purchase experience. Everyone I had any contact I recently purchased a 2020 Nissan Sentra from Gates Nissan Dealership. I was very satisfied with my purchase experience. Everyone I had any contact with was courteous and helpful. I would definitely recommend this dealership to anyone looking for a pleasant purchase experience. More

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Always nice and professional. Fast service department with friendly staff. Fast check out. They always let me know how my car is doing with inspection. with friendly staff. Fast check out. They always let me know how my car is doing with inspection. More

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oil change and tire changed As always Gates Nissan is there to take care of our vehicles needs. We had our normal oil change but also we needed new tires. While they where doing As always Gates Nissan is there to take care of our vehicles needs. We had our normal oil change but also we needed new tires. While they where doing their inspection they noticed we needed brakes on the front. Our car is running as good or better than it ever has. More

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Frontier service Great job and Inspection of all systems. I like knowing my vehicle is safe and ready for the road. Employees are very friendly and seem concerned t Great job and Inspection of all systems. I like knowing my vehicle is safe and ready for the road. Employees are very friendly and seem concerned to please the customer More

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Excellent sales and service. Recommended for everyone. I have been doing business with them since 2008 and I have received excellent service throughout this time. have been doing business with them since 2008 and I have received excellent service throughout this time. More

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Gates has been nothing but AWESOME for my husband and I. We wouldn’t think of going anywhere else. They Are professional yet personal. GREAT We wouldn’t think of going anywhere else. They Are professional yet personal. GREAT More

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2015 Nissan Altima Kathy was excellent to work with in diagnosing, ordering and replacing my rear 02 sensors. Kathy went the extra mile in exceeding my expectations. I Kathy was excellent to work with in diagnosing, ordering and replacing my rear 02 sensors. Kathy went the extra mile in exceeding my expectations. I found her very easy to work with. More

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For the past seven years, all of my service experiences have been positive. I’ve had to visit more frequently over the past few months. Each time, Kathy has been knowledgeable, accommodating, helpful, an have been positive. I’ve had to visit more frequently over the past few months. Each time, Kathy has been knowledgeable, accommodating, helpful, and kind. Thank you! More

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