Kassandra Kim
Kassandra Kim at Toyota of Gladstone

Kassandra Kim

Toyota Sales Representative

Toyota of Gladstone

19375 SE Mcloughlin Blvd
Gladstone, OR 97027

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5.0
140 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

2 yrs, 3 mos

5.0

140 Reviews

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140 Reviews of Kassandra Kim

March 13, 2026

Dealership Rating
Employee Rating

Kassandra was a pleasure to deal with! Enjoyed purchasing my new Camry from her! Thank you Kassandra! More

by mark.bezzant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2026

Toyota of Gladstone responded

Hi Mark, Thank you for the great review—and congratulations on your new Camry! We’re so glad to hear Kassandra made your experience enjoyable. She’ll be happy to hear your kind words! We truly appreciate your business and hope you enjoy your new Camry. We look forward to helping you again in the future! 🚗

March 12, 2026

Dealership Rating
Employee Rating

I should not have to write a review like this to give five stars to the sales team. More

by Whydoineedascreenname
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Becka Stern

Mar 30, 2026

Toyota of Gladstone responded

Thank you for the 5-star review—we really appreciate it! We’re glad to hear you had a great experience with our sales team. Even if writing the review wasn’t ideal, your support means a lot to us. We truly appreciate your business and look forward to helping you again in the future! 🚗

March 12, 2026

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Employee Rating

I have a good deal from Toyota Gladstone, also manager and sale person very nice to me, I will give them a 5 star for their work. More

by conglepham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2026

Toyota of Gladstone responded

Hi Cong, Thank you for the great review! We’re so glad to hear you got a good deal and that our team treated you well throughout the process. That’s exactly the experience we strive to provide. We truly appreciate your kind words and your business. Enjoy your vehicle, and we look forward to helping you again in the future! 🚗

February 22, 2026

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Employee Rating

Alex kindly walked me through the process with careful consideration of my budget and needs. More

by Mxbbi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Kalmanson

Mar 30, 2026

Toyota of Gladstone responded

Thank you for the great review! We’re so glad to hear Alex took the time to understand your budget and needs and guided you through the process with care—that’s exactly what we strive for. We truly appreciate your business and look forward to helping you again in the future! 🚗

February 15, 2026

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Employee Rating

Salesperson was cordial and friendly. Negotiations were typical for a car dealer. I found a couple small things wrong with the used car I was looking at. They said it had been inspected a More

by luther3862
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 29, 2026

Toyota of Gladstone responded

Hi Luther, Thank you for taking the time to share your experience—we’re very sorry to hear about what you’ve gone through. What you described is frustrating and not acceptable. If repairs were agreed upon prior to delivery, they should have been completed properly the first time. The concerns with the alignment and especially the tail light are not only inconvenient but should have been handled correctly and followed up on immediately. We also sincerely apologize for the lack of communication. Not receiving a call back after multiple attempts is not the level of service we expect, and you deserve a timely response and resolution. We would really like the opportunity to review this situation, including the work that was performed and the communication breakdown, and see how we can make this right. Please reach out to our Customer Service Manager, Charity Graff, at CGraff@ToyotaofGladstone.com or (503) 722-4800 so we can assist you directly. Thank you again for your honest feedback—we take it seriously and want to address your concerns properly.

February 14, 2026

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Employee Rating

Super friendly and welcoming staff! Thanks soo much Cassandra! You were the best! We will be back More

by mrsgriffiths0812
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2026

Toyota of Gladstone responded

Thank you so much for the kind review, mrsgriffiths0812! We’re thrilled to hear you felt welcomed and had such a great experience with Cassandra—we’ll be sure to pass along your kind words. We truly appreciate your support and look forward to seeing you again next time!

February 13, 2026

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Very pleased with Kasandra and the rest of the folks at Gladstone Toyota. The entire process of buying a truck was smooth and enjoyable. More

by Brianalta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2026

Toyota of Gladstone responded

Hi Brian, Thank you for the great review! We’re so glad to hear Kassandra and the team made your truck-buying experience smooth and enjoyable—that’s exactly what we strive for. We truly appreciate your business and hope you enjoy your new truck. We look forward to helping you again in the future! 🚗

February 12, 2026

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Employee Rating

Great team and excellent service! Everyone was friendly, professional, and very helpful throughout the process More

by sushmitha.kowkutla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2026

Toyota of Gladstone responded

Hi Sushmitha, Thank you for the wonderful review! We’re so glad to hear you had a great experience and that our team was friendly, professional, and helpful throughout the entire process—that’s exactly what we strive for. We truly appreciate your business and look forward to helping you again in the future! 🚗

January 30, 2026

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Employee Rating

Our car buying experience was a very pleasant one and not at all stressful working with Kassandra. She was so patient and helpful with all of our questions and concerns. She was the best!! More

by Barb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Garcia-Sierra

Mar 31, 2026

Toyota of Gladstone responded

Thank you for the wonderful review, Barb! We’re so glad to hear Kassandra made your experience pleasant and stress-free while taking the time to answer all your questions. We’ll be sure to pass along your kind words—she’ll love hearing that! We appreciate you choosing us and look forward to helping you again down the road!

January 29, 2026

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Employee Rating

Kassandra Kim was very helpful. On time with appointments, very helpful with all the Toyota Sequoia had offer. We will keep doing business with her and the gladstone team. Did not e More

by Timo3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Cendoya

Mar 31, 2026

Toyota of Gladstone responded

Thank you for the great review, Timo! We’re so glad to hear Kassandra took great care of you—staying on time, being helpful, and making sure you fully understood everything the Sequoia has to offer. That’s exactly the experience we strive for. We truly appreciate your trust and loyalty, and we look forward to continuing to help you in the future. Enjoy your new Sequoia!

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