Karen Hardrath | Page 86

I was very happy with my experience. The staff was very friendly and professional. They had to stay late to finish up our purchase and did so without complaint. They had a great selection of used vehicles friendly and professional. They had to stay late to finish up our purchase and did so without complaint. They had a great selection of used vehicles to choose from, and I am so happy with my "new" used mini van. I would definatly recommend Wilde East Towne Honda! More

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Both Jerry and Shawn were very helpful and answered every question I threw at them. I live out of state so their extremely quick replies, the you tube video Jerry made for me and the above & beyond service p question I threw at them. I live out of state so their extremely quick replies, the you tube video Jerry made for me and the above & beyond service provided by both of them made my decision easy to choose this dealership over others which I was simultaneously working with as well. I could tell they truly care and were professional from the beginning to the close of the deal. I am confident that they will help me with any future ?s that I may have on the vehicle even though I am a few hundred miles away and can't just swing by in person. Thank you for making it not stressful! More

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Working with Joe was very good. He had our best interest at hand and was not your typical sales person. We ended up driving mulitple vehicles, mutliple times and Joe was always patient and supportive. We at hand and was not your typical sales person. We ended up driving mulitple vehicles, mutliple times and Joe was always patient and supportive. We really liked working with him. The financing piece was not the best. We had spent about 5 hours trying to decide what vehicle to buy, then had to spend another 3 hours doing the financing piece. That was too long and had to wait about an hour just to see someone. Then there was lot of sales going on for different warranties and different options that were someone what confusing to start with. I felt the their was more pressure there to buy something more. I also did not like that we had to decide right there and then to buy any extra warranty. The period that the warranty applies does not change. Give us 2-3 days to think about and do some follow-up with us. The first 12 months are covered anyway since it was certified. I was not too keen on the whole financing piece. More

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We were there from 9 am until we finally drove away with our new (used) car at 2:20 pm. No high pitched sales, no games, just straight forward approach. They listened to what we wanted, and the price range our new (used) car at 2:20 pm. No high pitched sales, no games, just straight forward approach. They listened to what we wanted, and the price range we were able to go, and they showed us what they had to offer. They treated us very well. We were able to take a test drive with Joe (and the new kid on the block who was shadowing him) and then they let us take the car alone to test drive. They made the whole process painless. We also had our 1999 Honda Civic serviced while we were there, We will definitely be coming back here for any future service needs. This is our 6th Honda we have purchased. The 2nd one in WI. There is a reason we keep coming back to Honda's. This dealer is an example why. On a final note, all of our prior Honda purchases, I remarked how we go a coffee mug, and after the handshakes, asked if we were going to get on. Jorge Hidalgo and Peter Wisniewski both came thru, and got us two!! I laughed, because we never expected it. That is why we gave them all '5's'. More

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