Kaitlyn Gray
Kaitlyn Gray at Secor Subaru

Kaitlyn Gray | Page 8

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.9
137 Reviews
4.9

137 Reviews

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137 Reviews of Kaitlyn Gray

April 06, 2024

Dealership Rating
Employee Rating

I appreciate the honesty of the repair shop. I have dealt with other dealerships that will find a major repair even when you bring in car for oil change. I thought that I needed brake job and Se More

by jllevine52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Secor Subaru responded

Hi J L Levine! We're glad to know that you appreciated our honesty at Secor Subaru's repair shop. It's important for us that our customers trust us and feel comfortable with the services we provide. Thank you for your positive feedback!

April 05, 2024

Dealership Rating
Employee Rating

The service was quick, efficient, and easy to schedule. Kaitlyn was friendly and made me feel comfortable. I will definitely return here for my next service. More

by SMITHJUL
Recommend Dealer
Yes
Apr 05, 2024

Secor Subaru responded

We're glad to know Kaitlyn and our team at Secor Subaru provided you with quick and efficient service. We look forward to seeing you for your next visit!

April 05, 2024

Dealership Rating
Employee Rating

As always, this team is very professional and very knowledgeable. It was an issue with back order on the parts. However, as soon as they came in that morning before 8 AM, I was able to schedule my app More

by SUDDETH.JAMES
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

Apr 05, 2024

Secor Subaru responded

We're glad to know that our team at Secor Subaru was able to keep you updated and provide a professional service. Thanks for your patience with the back order, we appreciate it!

April 03, 2024

Dealership Rating
Employee Rating

Problem after I picked up my car. They were right on it and let me keep the loa we until problem was diagnosed and fixed More

by Shepardowner245
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Apr 04, 2024

Secor Subaru responded

We're glad to know that our team at Secor Subaru was able to quickly address and fix the issue with your car. Thanks for sharing this positive feedback, we appreciate it!

April 03, 2024

Dealership Rating
Employee Rating

Super fast, excellent service, I was kept updated ever step of the way Very clean More

by TIMSYLVESTRE
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Apr 04, 2024

Secor Subaru responded

It makes our day to read your review, Tim! Thank you for choosing Secor Subaru!

March 31, 2024

Dealership Rating
Employee Rating

Responsive and courteous. Detailed estimate for repairs with no surprises. Best of all good as new. More

by WBPATTERSON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Secor Subaru responded

Hi W B Patterson!Thank you for leaving us this five-star review and kind words about our service team at Secor Subaru! We'll see you next time!

March 19, 2024

Dealership Rating
Employee Rating

Service was fast and easy to sign up for and the staff was very friendly. More

by glavanthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

March 14, 2024

Dealership Rating
Employee Rating

The sales process was extremely easy, and vehicle service contracts and coverage were explained well. I recently went for my first oil change and tie rotation. Everything went smoothly. I am very happy with More

by jdostie36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Carpenter , Austin Dube

Mar 15, 2024

Secor Subaru responded

Thank you for trusting the Secor Subaru team with your automotive needs! We appreciate your kind feedback and look forward to serving you again next time. Take care!

March 14, 2024

Dealership Rating
Employee Rating

Always great service. Like the automation as well. The service department reviews everything and stays in contact throughout. More

by LLONGO1221
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Mar 14, 2024

Secor Subaru responded

We're glad to know you appreciate our service and communication at Secor Subaru. Thanks for the positive feedback, we look forward to serving you again in the future!

March 06, 2024

Dealership Rating
Employee Rating

Kaitlyn was so welcoming and knowledgeable! It is very clean and well organized! Amazing experience! More

by reinhart.lindsey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Mar 06, 2024

Secor Subaru responded

Hi Reinhart! Thank you for leaving us this five-star review and kind words about Kaitlyn from our service team at Secor Subaru! We'll see you next time!

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