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Kaitie Stehr
Kaitie Stehr at Russ Darrow Kia of Waukesha

Kaitie Stehr

Service Advisor

Russ Darrow Kia of Waukesha

2141 East Moreland Boulevard
Waukesha, WI 53186

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4.8
71 Reviews

Dealership Experience

1 yr, 2 mos

4.8

71 Reviews

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71 Reviews of Kaitie Stehr

March 28, 2026

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Employee Rating

Service was thorough and the staff were accommodating. The repairs my car needed were done and warranty was followed. More

by EMILYNACHTWEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2026

Russ Darrow Kia of Waukesha responded

Thank you for sharing your positive Kia Telluride service experience. Kaitie and our team are glad the repairs were thorough, accommodating, and covered under warranty. We hope to support you again in the future. Jonathan Brown jonathan.brown@russdarrow.com

March 27, 2026

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Employee Rating

Always fast and pleasant! Have been doing business here for almost 10 years. Always a great sales and service experience. More

by REBECCA.BOCZKOWSKI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caleb Koskovich, Christopher Maglio

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Mar 27, 2026

Russ Darrow Kia of Waukesha responded

Thanks for continuing to trust us with your Kia Sportage for nearly a decade. We’re pleased that our team, including Kaitie and Caleb, could deliver quick and pleasant sales and service experiences. We look forward to supporting you in the years ahead. Jonathan Brown jonathan.brown@russdarrow.com

February 26, 2026

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Employee Rating

Everything was top notch and ran as smooth as a well-oiled locomotive. Two thumbs way up! More

by PAULKUHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xavier Troupe, Christine Tapia, Caleb Koskovich, Christopher Maglio

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Feb 27, 2026

Russ Darrow Kia of Waukesha responded

Delighted to hear that your Seltos service ran seamlessly from start to finish. We appreciate you taking the time to highlight our smooth process. We look forward to helping keep your Kia running at its best. Jonathan Brown jonathan.brown@russdarrow.com

February 07, 2026

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Employee Rating

Well, the dealership was under complete construction so it was a little messy however, the service department and the service writers were all very friendly and helpful More

by DISNEYFREAKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 09, 2026

Russ Darrow Kia of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jonathan Brown jonathan.brown@russdarrow.com

January 27, 2026

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Employee Rating

Building under renovation so makeshift waiting areas, but service not affected. Efficient, friendly employees. Will return. More

by shank_michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2026

Russ Darrow Kia of Waukesha responded

Thank you, Michael, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jonathan Brown jonathan.brown@russdarrow.com

January 27, 2026

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Employee Rating

Services are excellent. Waiting room was super cold.Need better heating facility if customers are waiting. More

by samir.niljikar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2026

Russ Darrow Kia of Waukesha responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Samir, and hope to see you again soon! Jonathan Brown jonathan.brown@russdarrow.com

January 09, 2026

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Employee Rating

Katie and Caleb were exceptional. They assisted me and explained the service process and bill. More

by J_C_53188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caleb Koskovich

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Jan 09, 2026

Russ Darrow Kia of Waukesha responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Jonathan Brown jonathan.brown@russdarrow.com

January 04, 2026

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Employee Rating

Very friendly staff to work with. .the work was done correctly and relatively quickly so im happy More

by johnozminkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2026

Russ Darrow Kia of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Jonathan Brown jonathan.brown@russdarrow.com

December 05, 2025

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Employee Rating

They did a great job fixing my vehicle and gave me a loaner car while my car was being worked on. They were always nice and respectful. More

by NORTHRUP.PATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caleb Koskovich , Dylan Gonsalves-DeSerre

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Dec 05, 2025

Russ Darrow Kia of Waukesha responded

Thanks for sharing about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Jonathan Brown jonathan.brown@russdarrow.com

December 05, 2025

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Employee Rating

I have only been at this dealership for service on my car. They are very responsive, timely, friendly and respectful. They complete the service in the time frame quoted. More

by croftmarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caleb Koskovich

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Dec 05, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jonathan Brown jonathan.brown@russdarrow.com

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