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Kaitie Stehr
Kaitie Stehr at Russ Darrow Kia of Waukesha

Kaitie Stehr | Page 8

Service Advisor

Russ Darrow Kia of Waukesha

2141 East Moreland Boulevard
Waukesha, WI 53186

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4.8
84 Reviews

Dealership Experience

1 yr, 4 mos

4.8

84 Reviews

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84 Reviews of Kaitie Stehr

May 30, 2025

Dealership Rating
Employee Rating

Kind when I arrived and let me know what I needed to have done and how long. Sent me a video on the work that was done as well as explaining. More

by sapphires10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Battersby

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May 30, 2025

Russ Darrow Kia of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

May 25, 2025

Dealership Rating
Employee Rating

I really appreciate getting the work done quickly, especially with the holiday weekend coming up. More

by boehlerrobert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Battersby, Jacob Povlich

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May 25, 2025

Russ Darrow Kia of Waukesha responded

Robert, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon McGahee brandon.mcgahee@russdarrow.com

May 21, 2025

Dealership Rating
Employee Rating

Very friend and efficient with good communication. Nothing else is needed… this doesn’t need to be a 15 word minimum, don’t make me feel like I’m in elementary school with this survey. More

by SMOORE0511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Battersby, Jacob Povlich

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May 21, 2025

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon McGahee brandon.mcgahee@russdarrow.com

May 21, 2025

Dealership Rating
Employee Rating

It took 346 days for my car to be ready from a warranty repair, I got my car back finally and the horn doesn't work and the AC doesn't either. One of my tires also had a side wall bubble. Angela was amaz More

by straley.pamela1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Angela David , Skyler Battersby, Brandon McGahee, Jacob Povlich

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May 24, 2025

Russ Darrow Kia of Waukesha responded

Pamela, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Brandon McGahee brandon.mcgahee@russdarrow.com

May 17, 2025

Dealership Rating
Employee Rating

Fantastic service. Brandon is awesome. Katie is wonderful! The technicians are spot on! So happy to do business with you all! More

by THOMAS.VINYARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon McGahee

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May 18, 2025

Russ Darrow Kia of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

May 17, 2025

Dealership Rating
Employee Rating

Always courteous, prompt, and show concern for customers. Up front with all issues and I love the videos More

by microchef56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Battersby, Jacob Povlich

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May 17, 2025

Russ Darrow Kia of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon McGahee brandon.mcgahee@russdarrow.com

May 14, 2025

Dealership Rating
Employee Rating

They did a good job Fast friendly service. On time , I would recommend them to my friends. More

by KAYSERCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2025

Russ Darrow Kia of Waukesha responded

Thanks for sharing about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Brandon McGahee brandon.mcgahee@russdarrow.com

May 13, 2025

Dealership Rating
Employee Rating

Service was completed quickly. Person I met when I dropped off my car walked through the service and then confirmed what work was completed when returning my car. More

by MUZA_PSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 13, 2025

Russ Darrow Kia of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Waukesha, we look forward to having you as a valued customer for many years to come! Brandon McGahee brandon.mcgahee@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Fantastic, friendly, and follow through is great. Invoice shows recommended service declined but never true. More

by MRAVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Battersby, Jacob Povlich

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May 06, 2025

Russ Darrow Kia of Waukesha responded

Thank you for choosing Russ Darrow Kia of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon McGahee brandon.mcgahee@russdarrow.com

May 05, 2025

Dealership Rating
Employee Rating

The service staff is the reason that I continue with this dealership. Friendly, knowledgeable and helpful. More

by RCAMPOPAIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Cardinal , Brandon McGahee, Lisa Neumann, Jacob Povlich

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May 05, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon McGahee brandon.mcgahee@russdarrow.com

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